Reinventing Your Writing for Government in a New World

For decades, public sector writing has been identified with a formal, almost parental, tone. Government communication – from letters and forms to web content and emails – has included dense, jargon-heavy, and unclear messaging. Unfortunately, this style of writing has been accepted as the norm.

This was accepted as the norm. But now we’re in a new world where a more human-centered approach to written communication is expected. Your readers demand clear, inclusive content, specifically targeted to their needs. As a result, your writing needs to evolve.

In this course, Reinventing Your Writing for Government in a New World, you’ll discover tools and strategies to update your public sector writing for 2023. You will shape a more user-centric, modern government voice resulting in clear, concise, and relevant written communication connecting with your various and diverse publics.