5 Practical Steps to Enhance the Government Experience

When it comes to providing services for both employees and constituents, many agencies are working in the dark: They just don’t have any concrete idea of how those services are resonating with the intended users. Needless to say, that is not a good long-term strategy.

That’s where data can help.

Join us online Tuesday, Dec. 12 at 2 p.m. ET/11 a.m. PT to hear from experts at General Services Administration, Dept. of Veterans Affairs and Dept. of Justice as they share how their organizations are turning to data to provide insights for improving services.

Speaker and Presenter Information

Barbara Morton, Deputy Chief Veterans Experience Officer, U.S. Department of Veterans Affairs

William “Jay” DuBois, Sr. Design Specialist, Department of Justice, Office for Access to Justice

Marybeth Murphy, Acting Director of Customer and Product Experience, Public Experience Portfolio, Technology Transformation Services, General Services Administration

Nicshan (Al) Floyd, Deputy Director, Customer Experience, DHS

Michael Anderson, Chief Strategist, Public Sector, Informatica

Relevant Government Agencies

Air Force, Army, Navy & Marine Corps, Intelligence Agencies, DOD & Military, Office of the President (includes OMB), Dept of Agriculture, Dept of Commerce, Dept of Education, Dept of Energy, Dept of Health & Human Services, Dept of Homeland Security, Dept of Housing & Urban Development, Dept of the Interior, Dept of Justice, Dept of Labor, Dept of State, Dept of Transportation, Dept of Treasury, Dept of Veterans Affairs, EPA, GSA, USPS, SSA, NASA, Other Federal Agencies, Legislative Agencies (GAO, GPO, LOC, etc.), Judicial Branch Agencies, State Government, County Government, City Government, Municipal Government, CIA, FEMA, Office of Personnel Management, Coast Guard, National Institutes of Health, FAA, Census Bureau, USAID, National Guard Association, EEOC, Federal Government, State & Local Government, FDA, Foreign Governments/Agencies, NSA, FCC