Revolutionizing Government Correspondence: AI-Driven Efficiency and Collaboration

Agencies struggle with a high volume of correspondence from citizens and constituents, often lacking streamlined processes for processes for integrated and timely request handling and relying on Excel spreadsheets and email exchanges among team members introducing operational inefficiencies, lack of visibility, compliance challenges, standardization, and risk of errors.

Nuvitek presents a robust AI-driven Citizen Engagement Solution crafted on the Appian low-code automation platform to alleviate pain points such as lack of data visibility and useful reports, inaccurate correspondence classification, and inflexible workflow routing.

During this webinar, attendees learned:

  • How Nuvitek’s Citizen Engagement Solution addresses the correspondence needs of Federal, DOD, and DHS agencies
  • Benefits of AI and Automation
  • How to organize people, processes, and data to streamline and simplify the correspondence lifecycle
  • Enhance collaboration and visibility through collaboration tools, workflows, analytics, and dashboards

View the on-demand recording today to learn how you can streamline your customer experience!

Speaker and Presenter Information

Puspendu Pal, Appian Practice Lead, Nuvitek


Maria Georgieva, Senior Business Analyst, Nuvitek


Nicole Wenger, Account Executive, Nuvitek

Relevant Government Agencies

DOD & Military, Dept of Homeland Security, Other Federal Agencies, Federal Government



Event Type
On-Demand Webcast

This event has no exhibitor/sponsor opportunities

Complimentary:    $ 0.00

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Event Sponsors

Appian Government Team at Carahsoft

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