Making Digital Services More Accessible

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Digital services have the power to transform how people interact with government agencies. For example, instead of waiting in an hour-long line to update your driver’s license you could renew online.


However, for digital services to be truly revolutionary they must be accessible to everyone. Accessibility can take many forms; it can mean providing tools to aid those with disabilities, using inclusive language to not alienate populations and it can also mean making sure that broadband access is available for customers.


Join us online Wednesday, Jan. 31, from 2-2:50 p.m. ET/11-11:50 a.m. PT to hear from government and industry leaders about their strategies for making digital services accessible.

Speaker and Presenter Information

Serenity Thompson, Deputy Director, Digital Services, California Department of Motor Vehicles


Mathias Rechtzigel, Digital Service Expert and Advisor, Centers for Medicare & Medicaid Services

Jonathan Alboum, Federal CTO, ServiceNow

Relevant Government Agencies

Air Force, Army, Navy & Marine Corps, Intelligence Agencies, DOD & Military, Office of the President (includes OMB), Dept of Agriculture, Dept of Commerce, Dept of Education, Dept of Energy, Dept of Health & Human Services, Dept of Homeland Security, Dept of Housing & Urban Development, Dept of the Interior, Dept of Justice, Dept of Labor, Dept of State, Dept of Transportation, Dept of Treasury, Dept of Veterans Affairs, EPA, GSA, USPS, SSA, NASA, Other Federal Agencies, Legislative Agencies (GAO, GPO, LOC, etc.), Judicial Branch Agencies, State Government, County Government, City Government, Municipal Government, CIA, FEMA, Office of Personnel Management, Coast Guard, National Institutes of Health, FAA, Census Bureau, USAID, National Guard Association, EEOC, Federal Government, State & Local Government, FDA, Foreign Governments/Agencies, NSA, FCC

Event Type

This event has no exhibitor/sponsor opportunities

Wed, Jan 31, 2024, 2:00pm ET

Complimentary:    $ 0.00

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