From Awareness To Action In 4 Stages

Based on a decade of experience working with governments, Granicus has identified four critical communication stages that best enable government to communicate with customers to ensure successful government service delivery and mission success.

Register now for a webinar series where Charlotte Lee and her team of CX & communications experts will explain how a strategic, multi-channel approach to the way government interacts with the public ensures online services provide the user-friendly experience the public expects.

Webinar Series

• March 12
• Awareness & Opt-In
• Expand visibility into available resources and information
• March 19
• Trust & Consideration
• Build credibility by deepening the understanding of your audience preferences
• March 26
• Decision & Action
• Increase successful application submissions by aligning communications to the customer journey
• April 2
• Management & Engagement
• Advance government service delivery with ongoing communications and measurement of engagement