Modernizing Citizen Engagement through 311 Solutions

Attendees listened as our experts shared examples of how cities and counties across the country are leveraging the Salesforce platform and our 311 solution, Nexus 311, to easily meet the unique needs of their citizens. They also heard about how our solution can help improve the experience for your staff and citizens by taking a "no wrong door" approach to your Citizen Engagement solution. 
Key Learning Objectives Included:
  • Modernize citizen services with Salesforce and Nexus 311 - Understand how the Salesforce platform and our Nexus 311 solution can help simplify the implementation path to modernize your citizen services.
  • The impact of a user-centric design approach - How taking a user-centered design approach to delivering services can increase efficiencies for staff, while simultaneously increasing citizen user adoption. 
  • Simplicity to implement and evolve your unique solution - Easily configure Nexus 311 to meet unique needs that are critical for your specific day-to-day operations and citizen engagement.

Speaker and Presenter Information

Omar Gutierrez




Eduardo Parra

Vice President



Nik Samajdwar



Relevant Government Agencies

Other Federal Agencies, Federal Government, State & Local Government



Event Type
On-Demand Webcast

This event has no exhibitor/sponsor opportunities

Complimentary:    $ 0.00

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Event Sponsors

Salesforce, StackNexus

Salesforce Government Team at Carahsoft

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