Why Your Agency Should Target Customer Engagement

What’s your agency’s relationship status with the people you serve? Are they actively engaged with your services or do things feel chilly?

 

Join us online Wednesday, May 22 from 2-2:50 p.m. ET/11-11:50 a.m. PT to hear from government and industry experts about tactics to bridge the divide and foster constituent engagement.

 

Specifically, you’ll learn:

  • Reasons why the divide between constituents and government exists.
  • Creative ways agencies have worked to increase customer engagement.
  • Five strategies for enhancing your customer service.

Speaker Details

Emma Kolstad Antunes, Chief, Customer Engagement Office, Office of the Chief Information Officer, National Aeronautics and Space Administration


Jonathan Alboum, Federal CTO, ServiceNow

Event Topic

Management

Relevant Audiences

All State and Local Government, All Federal Government, National Guard, Air Force, Coast Guard, Navy, City Government, County Government, Municipalities, State Government, Central Intelligence Agency, Department of Agriculture, Department of Commerce, Department of Defense, Department of Energy, Department of Health and Human Services, Department of Homeland Security, Department of Housing and Urban Development, Department of Interior, Department of Justice, Department of Labor, Department of State, Department of Transportation, Department of the Treasury, Environmental Protection Agency, Equal Employment Opportunity Commission, Federal Aviation Administration, Federal Communications Commission, Food and Drug Administration, Federal Emergency Management Agency, General Services Administration, Government Accountability Office, National Aeronautics and Space Administration, National Institute of Health, National Security Agency, U.S. Agency of International Development, U.S. Census Bureau, U.S. Office of Personnel Management, U.S. Postal Service, Veterans Affairs

Other Agency

Office of the President (includes OMB), Other Federal Agencies, Judicial Branch Agencies, Foreign Governments/Agencies
Why Your Agency Should Target Customer Engagement
Event Type
Virtual / Online
Event Subtype
Webinar / Webcast
When
Wed, May 22, 2024 | 2:00 pm - 2:50 pm ET
Registration Cost
Complimentary
Website
Click here to view event website
Organizer
GovLoop