Improving Public Sector CX

This event qualifies for 2 CPEs

Improving public sector customer experience requires a proper mix of strategy, people, culture change and technology over time to improve how people interact and engage with federal agencies.

The "Improving Public Sector Customer Experience" virtual workshop will focus on how agencies are improving customer service and memorable customer experiences.  The event agenda will cover what is working, what is new, and the associated challenges of improving customer experience across the public sector.  

Relevant Government Agencies

Other Federal Agencies, Federal Government, State & Local Government

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Event Type

Thu, Sep 19, 2024, 1:00pm - 3:00pm ET

Complimentary:    $ 0.00

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Digital Government Institute

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