AI That Works for Government: Smarter Tools, Better Experiences

AI will forever transform how governments interact with their communities, but off-the-shelf tools weren’t designed for the challenges that public agencies face: fragmented data, siloed workflows and limited resources.

In this exclusive session, part of Government Technology’s CXO Webinar Series, we sit down with Luke Norris, vice president of platform strategy and digital transformation at Granicus, to unpack what government-ready AI really means — and how agencies are putting it to work right now.

We’ll discuss:

• Luke’s Insights from the Field: Drawing from years of hands-on experience with local governments, Luke shares what agencies are asking for and what’s actually working.
• AI That Speaks Government: Why public-sector-ready AI looks different than other solutions on the market.
• Reducing Friction in Service Delivery: How AI-powered tools are helping agencies streamline interactions, close feedback loops and resolve requests faster.