The Gartner 2026 Leadership Vision for Infrastructure and Operations

Infrastructure and operations (I&O) leaders face a landscape defined by conflicting priorities, rapid technological change and evolving business demands. As organizations look toward 2026, I&O teams must navigate divergent goals between CIOs and heads of I&O, the paradox of low AI adoption despite high satisfaction and the persistent challenge of technical debt, often recognized as a top issue but rarely prioritized for action. To succeed in this environment, I&O leaders must work closely with executives, stakeholders and customers to clarify the business value of the services they deliver today and those they could offer in the future. By understanding these dynamics, heads of I&O can sharpen their strategic vision, optimize delivery programs and prioritize the services that will drive organizational success. Join this complimentary Gartner infrastructure and operations webinar as a Gartner expert will share insights on the key challenges and trends shaping I&O, and provide actionable strategies to help you drive success in 2026 and beyond. You will walk away from this session with answers to your vital questions and recommended actions to help you address your mission-critical priorities.