Can AI Deliver Better Processes, Less Spending for Cities & Counties?
As states face tighter budgets, the pinch trickles down to cities and counties. Accompanying the financial pressures, these smaller government entities are facing rising service demands and trying to cope with chronic staffing shortages. In this turbulent landscape, agentic AI offers a way to improve services, cut legacy IT debt, and provide assistance to overwhelmed employees.
Counties and cities already use AI to improve public safety, optimize urban planning and transportation, and streamline internal operations. Using pilot programs, they can experiment with AI-generated public agents to identify constituent-facing solutions and scale them as needed. Good AI pilots validates strategy; bad ones waste momentum.
Learning Objectives:
- Establish priorities for areas of immediate attention for agentic AI pilot programs
- Evaluate the steps to set up an AI public agent program, including the metrics to measure both cost savings and user outcomes
- Explore strategies for connecting key data sources and removing barriers that may prevent your public agent from serving residents comprehensively
Speaker Details
Todd Sharkey
IT Director,
Lorain County, OH
Khaled Twafik
Chief Information Officer,
and Director of Information Technology,
San Jose, CA
Kate May
Former IT Director, Cape May, NY &
Principal, Product Mgmt., Granicus
Mark Krzysko
Moderator & Contributing Editor,
FedInsider
Event Topic
Artificial Intelligence, ITRelevant Audiences
All State and Local Government, All Federal Government, National Guard, Air Force, Coast Guard, Navy, City Government, County Government, Municipalities, State Government, Central Intelligence Agency, Department of Agriculture, Department of Commerce, Department of Defense, Department of Energy, Department of Health and Human Services, Department of Homeland Security, Department of Housing and Urban Development, Department of Interior, Department of Justice, Department of Labor, Department of State, Department of Transportation, Department of the Treasury, Environmental Protection Agency, Equal Employment Opportunity Commission, Federal Aviation Administration, Federal Communications Commission, Food and Drug Administration, Federal Emergency Management Agency, General Services Administration, Government Accountability Office, National Aeronautics and Space Administration, National Institute of Health, National Security Agency, U.S. Agency of International Development, U.S. Census Bureau, U.S. Office of Personnel Management, U.S. Postal Service, Veterans AffairsOther Agency
Office of the President (includes OMB), Other Federal Agencies, Judicial Branch Agencies, Foreign Governments/Agencies