Establishing Foundations for IT Modernization

ServiceNow invites you to a three-part interactive series designed for IT leaders at Tribal Nations and Casinos who are focused on building strong, sustainable foundations for IT modernization. Each session blends foundational guidance with facilitated discussion, giving attendees the opportunity to engage, ask questions, and learn from peer experiences.
 

Investing with Intention: Foundational Technology
Tuesday, January 27, 2026 | 1:00pm – 2:30pm ET; 10:00am - 11:30am PT
 

This session introduces IT Service Management (ITSM) and Strategic Portfolio Management (SPM) as foundational governance frameworks. Attendees will explore how these practices bring structure, transparency, and fairness to day-to-day operations and investment decisions—helping organizations move beyond constant firefighting toward intentional prioritization.

 

Maximizing Stewardship: Knowing What You Own Through IT Visibility & CMDB Health
Wednesday, February 11, 2026 | 2:00pm – 3:30pm ET; 11:00am - 12:30pm PT
 

This session focuses on IT visibility and CMDB health, breaking down complex concepts in practical terms. Attendees will learn how Discovery and a healthy CMDB support financial transparency, governance, and informed decision-making.

 

Reducing Waste: Hardware and Software Management
Monday, March 16, 2026 | 2:30pm – 4:00pm ET; 11:30am - 1:00pm PT
 

This session explores how Hardware Asset Management and Software Asset Management work together to uncover hidden savings, strengthen governance, and reduce overspending—helping organizations better protect budgets and resources.

 

Participation Note:
These sessions are designed to be interactive and discussion-based. Attendees are encouraged to ask questions, share challenges, and engage with peers throughout each session.