ServiceNow
Upcoming ServiceNow Events
Events We Are Sponsoring
AI agents are already running across your enterprise. They are in your cloud environments, vendor platforms and business applications. The question is no longer whether to deploy AI, but whether you can see it, govern it, secure it and automate with it at speed.
This hands-on workshop explores how ServiceNow AI Control Tower serves as the enterprise control and governance plane for every AI system, agent and workflow, regardless of where it runs. Participants will gain practical experience across three interlocking capabilities: AI Control Tower as the enterprise command center that discovers every agent, model and MCP server into a living inventory and eliminates shadow AI; Security Operations powered by AI agents that enforce guardrails, govern digital identities and respond at machine speed; and Intelligent Automation that closes exposure and drives remediation through workflows that act without waiting to be told, eliminating manual overhead across the entire security and risk lifecycle.
Walk away with a mission-ready blueprint grounded in ServiceNow's Australia platform release and the latest announcements from Knowledge 2026 that turns AI ambition into accountable, measurable outcomes your CISO and CFO can both stand behind.
- Why disciplined advisory, not just implementation, unlocks exponential platform value
- How to shift from fragmented projects to coordinated, best-practice-driven strategy
- The specific moves Missouri made to maximize ROI across ITSM, ITOM and PSDS
- Peer-tested tactics you can apply to your own ServiceNow journey starting today
Most organizations invest in ServiceNow with high expectations, but over time many find the platform isn't delivering the value it should. Whether it's slow adoption, overly complex workflows or unclear ownership, these challenges can quietly limit ROI and reduce the effectiveness of the platform.
Join ServiceNow and ScottiWorks as we explore the top five ServiceNow pain points that consistently impact platform performance, user adoption and return on investment. Through real-world examples and practical guidance, attendees will learn how organizations have successfully recovered struggling implementations, optimized existing environments and improved long-term platform outcomes.
During this session, we'll discuss the top five ServiceNow pain points limiting platform performance and user adoption, review examples of successful platform recovery efforts and identify practical strategies for improving outcomes without starting over. Attendees will also learn how the ServiceNow Platform X-Ray can uncover quick wins and long-term opportunities for improvement.
All attendees will receive access to a complimentary ServiceNow Platform X-Ray, a focused review designed to identify inefficiencies, uncover gaps and highlight opportunities for improvement.
Welcome to the 2026 TASSCC Annual Conference. This year our conference will celebrate the TASSCC community and encourage collaboration between our agencies and our industry partners.
The TASSCC Annual Conference is Texas’s premier event for state IT leaders, partnering to advance education and networking among professionals supporting information technology for Texas public sector and higher education.
Last year’s event welcomed over 850 attendees, including 350+ government sector employees.
The 52nd Annual TASSCC Conference celebrates the spirit of Texas IT innovation with the theme “Big Tex, Bigger Tech: The Future of Texas IT.” Bringing together technology leaders, public sector professionals, and industry experts, this conference will explore the emerging trends, transformative technologies, and forward-thinking strategies shaping the future of IT across Texas. Hosted in the home of the iconic Texas State Fair, attendees will gain valuable insights, build meaningful connections, and discover how innovation is driving smarter, more connected communities for years to come.
After a decade or more of customization, many federal ServiceNow environments have become too complex to evolve and too complex to deliver on the promise of AI. This webinar explores why the real obstacle isn’t the ServiceNow platform itself, but the accumulated technical debt sitting on top of it. Learn how a greenfield “Reset” migration approach helps long-tenured customers move to a clean, standardized instance, unlocking the same AI outcomes commercial enterprises and large federal agencies are already seeing today.
During this session, you will learn:
- Why over-customized instances block AI outcomes, and what a clean, standardized ServiceNow environment makes possible.
- Real-world results: how agencies achieved 101K hours saved, 9% ticket deflection and 10x ROI within their first year of AI-enabled operations.
- How to evaluate whether your environment is a candidate for a greenfield Reset versus incremental fixes.
- Why organizational change management, not just technical migration, is the key to a successful reset.
Don't miss out on this discussion - Register Now!
Federal IT and HR teams face a chronic bottleneck: routine requests (password resets, leave requests, IT provisioning) consume 80% of help desk capacity, leaving no room for strategic work. This session explores how intelligent AI-powered employee services can solve this without adding headcount.
This session we'll examine how Moveworks intelligently triages and resolves routine requests, how Employee Works and Employee Slate create a unified, compliant employee experience—and critically, how these work together within federal security and governance constraints. You'll see how agencies redirect help desk time from repetitive tasks to higher-value work, and we'll walk through what implementation looks like in a federal environment.
Through a live demo, you'll walk away with a clear roadmap for implementing this in a federal environment and the business case to pitch it to your leadership.
- Core capabilities of ServiceNow's ITSM, EA, SPM, Asset and ITOM solutions.
- How different personas across your IT organizations can work seamlessly together to eliminate silos and unify decision-making.
Featured topics include:
- The Enterprise AI with ServiceNow – connecting AI experiences across the organization via GenAI and Agentic services
- Securing the New Norm of AI – governance, risk management and AI Control Tower
- Public Sector Digital Services – AI-powered service delivery and citizen engagement
- What's New from ServiceNow – platform innovations and packaging updates
Revenue growth isn't just a sales challenge — it's a cross-functional one. When quoting, fulfillment, and customer service run on disconnected systems, deals stall, margins erode and customers churn before the ink dries on renewal.
ServiceNow Customer Service Management (CSM) and Configure Price Quote (CPQ) are purpose-built to close that gap. Together, they create a seamless quote-to-cash experience — from accurate, AI-assisted configuration and pricing, through frictionless order management, to proactive post-sale service that drives retention and expansion.
Whether you're a business leader focused on top-line growth, an IT leader rationalizing your CRM stack, or a service leader accountable for retention — this session will show you what's possible when your revenue journey runs end to end on ServiceNow.
In this session, you'll learn how ServiceNow CRM helps your organization:
- Accelerate deal velocity with guided selling and automated approvals that cut quote cycle times
- Eliminate revenue leakage by connecting sales commitments directly to service delivery
- Deliver proactive customer experiences that reduce churn and surface upsell opportunities at the right moment
- Empower every team — sales, service and operations — with AI-powered insights on a unified platform
Join us for a day of in-person workshops designed to help you accelerate mission outcomes and drive greater value across your organization.
This interactive event brings together ServiceNow customers and experts to explore how Strategic Portfolio Management (SPM), Enterprise Architecture (EA), Asset Management (ITAM) & IT Operations Management (ITOM) can work together seamlessly on a single platform.
The Department of the Air Force Information Technology and Cyberpower Training and Education Event (DAFITC) will take place in Montgomery, AL from August 24-26, 2026.
This year, thousands of Air Force peers, along with private sector leaders in the IT and cyber security field convened to network, discuss, connect, and learn about the newest and most prevailing threats to our global networks and national defense. DAFITC 2026 is expected to featured 140+ breakouts, an exhibit hall with over 200 vendor booths, and over 4,000 attendees, speakers, and exhibitors.
Attendees will hear from leading voices in the public and private sectors, hearing a range of ideas, opinions, and assessments of the current state of all things cyber as well as insights into what the keys to future success might look like.
You're invited to an exclusive afternoon with ServiceNow and Moveworks — built for leaders who are ready to move from AI curiosity to AI outcomes.
California state agencies are under pressure to do more with less — modernizing services, retaining talent and meeting constituent expectations with the same or shrinking workforce.
Join us for a live demo of the AI front door for employees, followed by drinks and conversation with peers who are navigating the same challenges.
This interactive session will explore:
- Deflecting IT and HR tickets before they become backlogs
- Resolving employee requests in seconds — not days
- Connecting IT, HR and shared services through one AI front door
- Live demo: Real end-to-end requests, handled by AI
Join us in person for a hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost productivity at scale by building high-value, low-code mission apps with App Engine. Whether you’re a pro developer of any level looking to streamline repetitive tasks, a Low-Code business analyst looking for ways to solve unique mission challenges, an architect ready to drive the next phase of innovation, or a business leader seeking the right automation solutions, this Low-Code hands-on workshop is for you!
During this workshop, you'll get to:
- Learn how to identify the right problems to solve in your agency with low-code tools.
- Hear and see successful examples of how other agencies are driving rapid innovation at scale with ServiceNow’s low-code App Engine.
- Practice ideation and rapid low-code app creation techniques that focus on making the world of work, work better for you.
NASCIO conferences facilitate relationship building, peer learning and collaborative solutioning among members
view an agenda from a past event for a better feel
There are no demos or an exhibit floor: the focus is relationships and partnerships centered on the needs of the states
NASCIO excels as the premier community and trusted resource for state CIOs
- Support transition planning, processes and mentoring for state CIOs
- Identify and promote leading practices and innovations to support, enable and transform the business of state government
- Promote and cultivate additional information technology communities of practice in support of the state CIO and transformational government services
- Improve the sharing of experiences and expertise among members, trade associations and strategic partners
- Curate and promote content on information technology issues, implications and solutions
ITC Vegas is where the whole insurance industry meets to see what is new and next in insurance technology.
From the shore, the ocean can appear calm. Yet, under the surface, tectonic plates shift, pressure builds, and currents redirect—long before we detect movement. That’s insurance right now. Climate, technology, regulation, and human behavior are reshaping risk in real time. Change isn’t coming; it’s already here. The real question is how we move forward.
Events Where We Are Exhibiting
The Defense Intelligence Agency (DIA) is looking forward to seeing you all at the 2026 Department of Defense Intelligence Information System (DoDIIS) Worldwide Conference in Tampa, FL!
For over 20 years, the DoDIIS Worldwide Conference has served as the premier information technology conference to hear from distinguished speakers, collaborate with trusted partners, and experience ground-breaking technical solutions to support the warfighter. The conference is an immersive in-person event designed to bring together leading subject matter experts, decision makers, and stakeholders to collaborate and partner.
Conference participants will have exciting opportunities to share their experiences, network with government and industry leaders, and access the latest cutting-edge solutions from hundreds of onsite vendors. Each day includes a variety of keynote speeches from senior-level decision makers, an extensive selection of breakout sessions to engage with experts in smaller formats, and specialized presentations at the DIA booth. Between sessions, participants will have the opportunity to engage vendors in the exhibit hall and attend technical demonstrations and Lunch & Learn sessions.
We look forward to seeing you in August in Florida!
TechNet Augusta 2026 gives participants the opportunity to examine and explore the intricacies of the cyber domain. With assistance from the U.S. Army Cyber Center of Excellence and industry experts, the conference is designed to open the lines of communication and facilitate networking, education and problem solving. Leaders and operators also discuss procurement challenges the military, government and industry face during a time of uncertain budgets and runaway technology advances.
The Department of the Air Force Information Technology and Cyberpower Training and Education Event (DAFITC) will take place in Montgomery, AL from August 24-26, 2026.
This year, thousands of Air Force peers, along with private sector leaders in the IT and cyber security field convened to network, discuss, connect, and learn about the newest and most prevailing threats to our global networks and national defense. DAFITC 2026 is expected to featured 140+ breakouts, an exhibit hall with over 200 vendor booths, and over 4,000 attendees, speakers, and exhibitors.
Attendees will hear from leading voices in the public and private sectors, hearing a range of ideas, opinions, and assessments of the current state of all things cyber as well as insights into what the keys to future success might look like.
Co-hosted by AFCEA and INSA, the nation’s leading non-profit associations dedicated to public-private partnerships, the summit will bring together 2,200 leaders from government, academia, start-ups, and the defense industrial base for two days of technology-driven, mission-focused discussions.
Your registration and sponsorship don't just underwrite an event, they strengthen our mission and support the community we serve.
From a career fair and thought-provoking plenaries to breakout sessions, cutting-edge exhibits, and unmatched networking, the Summit is where connections spark ideas and partnerships that last. Registration opening Spring 2026!
The TribalNet Conference & Tradeshow is the annual gathering of the TribalHub community. It is not just another conference; it is an experience! This is one of the only events truly dedicated to Native American government, gaming, and health technology – with topics that are relevant to what is going on both nationally and locally. The attendees and vendors are open, engaged and ready to make valuable connections! In today’s world, it’s more essential than ever, for business leaders to utilize cutting-edge technologies and leadership strategies across all departments to create sustainable growth and success. The TribalNet Conference & Tradeshow is a great opportunity to take advantage of a growing network of resources, experience and industry connections, ensuring that enterprise and government leaders are in possession of the tools and information that they need to thrive in their industries.
What will you gain by attending?
- Valuable Connections with Vendor Partners and Industry Peers
- Opportunities for Collaboration with other Tribes
- Practical Tools for Business Growth
- Knowledge of the Latest Technology Tools and Resources
Join us to uncover the latest CIO insights and solutions with experts, IT executive peers and service providers to accelerate your business.
Why Gartner conferences?
- Insights you can trust - Join us for the only IT conference shaped by data-driven insights and more than 200,000 annual conversations between Gartner experts and the IT community.
- Validate your strategy - Our global team of 60+ on-site data, analytics and AI experts helps you create and validate your game plan using actionable business and technology insights.
- Strengthen your network - Join a large and diverse group of data, analytics and AI executives at a conference that prioritizes meaningful interactions and powerful connections.
Registration information will become available during Summer 2026.
TechNet Indo-Pacific is the largest strategic event of its kind in the Indo-Pacific Rim. USINDOPACOM works closely with partners to enable resilient, survivable and secure collaboration across the spectrum of contingencies. TechNet Indo-Pacific, now in its 41st year, features speakers and discussions, many qualifying for Continuing Education, on how industry, academia and government can address and solve regional challenges. Exhibitors demonstrate solutions and services to meet the military services' requirements. TechNet Indo-Pacific is co-sponsored by AFCEA International and AFCEA Hawaii.
Registration is not yet available. Check back in the Fall of 2026.
Sea Service leaders today confront profound and rapidly changing threats in a landscape of increasingly complex challenges. Join us and engage with leaders from the Navy, Marine Corps and the Coast Guard as well as industry and academia experts in this extraordinary opportunity to explore the depths of the unique issues they confront. Engage in discussions, network with peers and be a part of devising the needed solutions to enhance operational capabilities that overcome evolving threats. Gain knowledge and forge connections while discovering the latest platforms, cutting-edge technologies and advanced capabilities crucial to supporting maritime operations.