ServiceNow
Upcoming ServiceNow Events
Modernizing federal systems shouldn't mean longer development cycles. ServiceNow Build Agent compresses months of custom development into hours, turning natural language into production-ready applications that connect to your instance data, existing architectures and operational workflows in a single session. On September 24th, we're showing federal teams how Build Agent accelerates the entire app lifecycle. First: building new applications from scratch or extending existing ones conversationally. Second: generating AI Agents directly within your apps, automatically registered and scoped to your data and governance controls. Third: generating and running automated tests to validate changes before they reach production, eliminating manual test authoring and catching regressions early. The outcome is faster mission delivery, higher-quality solutions and more time for your teams to focus on what matters. |
Uplevel your AI
skills alongside pros and peers from tech, manufacturing, financial services,
healthcare, and other leading industries as you discover what’s next in AI
breakthroughs.
Join ServiceNow leaders and technology professionals in New York to explore AI, automation, digital workflows, and strategies for transforming organizations.
Events We Are Sponsoring
CISA binding operational directives, zero trust mandates, and continuous ATO expectations have converged on one mandate: know your assets, understand your real exposure, and reduce it continuously rather than in periodic bursts. Continuous Threat Exposure Management (CTEM) is the operating model that closes that gap. But most federal agencies hit a wall at the seams: fragmented risk visibility across IT/OT/IoT estates, prioritization that ignores real-world exploitability, and remediation workflows that break the loop between discovery and action. This session shows how ServiceNow Risk and Security Operations anchor a running CTEM program that actually works. ServiceNow is the system of action: governed asset data, risk-prioritized response workflows, continuous control validation, and the audit trail federal leadership needs to demonstrate exposure reduction tied directly to ATO posture. Armis extends that foundation with comprehensive asset discovery and real-world threat intelligence across every estate (IT, OT, IoT, medical devices), so your CTEM engine never runs blind. We'll walk the CTEM lifecycle as federal agencies execute it. You'll see exactly where ServiceNow governs the process, where Armis closes the visibility gap, and how together they move your agency from scanning schedules to continuous, accountable exposure reduction. Walk out with a blueprint your team can execute. |
This hands-on workshop is where Continuous Threat Exposure Management (CTEM) stops being a framework and becomes a workflow you build yourself. Working in a guided ServiceNow environment enriched with Armis asset and exposure data, you'll walk through a full CTEM cycle against a realistic federal scenario: scoping a mission system, ingesting discovered assets and exposures, prioritizing by real-world exploitability rather than raw scores and mobilizing governed remediation that ties back to risk posture and ATO obligations. You'll get hands-on with two critical pieces: Armis asset and exposure discovery in a live lab environment, then AI Governance controls that ensure your remediation workflows stay compliant and auditable. See how AI-driven prioritization accelerates response decisions while maintaining the governance guardrails your agency requires. By the end, you'll have built a working reference for a closed-loop CTEM cycle you can take back to your agency: Armis-discovered IT, OT, IoT and medical device assets landing in the CMDB, exposure intelligence driving prioritized response workflows in SecOps, AI-governed remediation and control monitoring closing the loop in ServiceNow Risk, and an audit trail that maps each stage back to the federal mandates that apply to your organization. Bring a laptop and come ready to drive, not just listen! |
Army readiness depends on turning demand into action. Whether supporting soldiers, resolving maintenance issues, managing supply shortages, or coordinating across commands and mission partners, leaders need visibility from intake through outcome. Manual coordination, disconnected processes and after-the-fact reporting slow execution and reduce accountability. The Army has already invested in ServiceNow. Mission-ready CRM capabilities are available today through the Army's existing enterprise agreement. Rather than introducing another platform, Army organizations can leverage ServiceNow to connect intake, case management, workflow automation and visibility across the enterprise. Soldiers benefit from a simpler, more transparent support experience, while leaders gain greater insight into demand, action and outcomes. Join ServiceNow to see how Army organizations are improving coordination, strengthening accountability, modernizing the soldier experience and turning demand into readiness faster while reducing the cost and complexity of managing separate systems. Who Should Attend Army leaders responsible for readiness, operations, logistics, sustainment, modernization, installation services, digital transformation and mission support, including G-3/5/7, G-4, CIO/G-6, IMCOM, AMC, PEOs, commanders and transformation leaders. |
Join us in person for a hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost productivity at scale by building high-value, low-code mission apps with App Engine. Whether you’re a pro developer of any level looking to streamline repetitive tasks, a Low-Code business analyst looking for ways to solve unique mission challenges, an architect ready to drive the next phase of innovation, or a business leader seeking the right automation solutions, this Low-Code hands-on workshop is for you!
During this workshop, you'll get to:
- Learn how to identify the right problems to solve in your agency with low-code tools.
- Hear and see successful examples of how other agencies are driving rapid innovation at scale with ServiceNow’s low-code App Engine.
- Practice ideation and rapid low-code app creation techniques that focus on making the world of work, work better for you.
Modern cities are drowning in disconnected data from thousands of IoT devices—traffic cameras, environmental sensors, infrastructure controllers and public safety equipment—yet struggle to turn this information into meaningful action. In this session, discover how leading municipalities are transforming their operations by connecting these devices directly to an integrated platform that doesn't just collect data, but drives real-time responses across departments.
We'll explore how cities are breaking down traditional silos to create a unified operating system for urban services to maximize safety, efficiency and minimize response times. See how a pothole sensor can automatically trigger work orders in public works, how traffic patterns detected by smart cameras can adjust signal timing and alert emergency services or alert to near misses at critical intersections or how environmental monitors can coordinate responses across health, transportation and facilities departments—all without manual handoffs or departmental barriers.
Learn practical approaches to building your connected city infrastructure, including strategies for device integration, cross-agency workflows and creating closed-loop automation that turns sensor data into citizen outcomes. Whether you're just beginning your smart city journey or looking to maximize your existing IoT investments, you'll leave with actionable insights for creating a truly integrated platform that makes your community more responsive, efficient and livable.
Featured topics include:
- The Enterprise AI with ServiceNow – connecting AI experiences across the organization via GenAI and Agentic services
- Securing the New Norm of AI – governance, risk management and AI Control Tower
- Public Sector Digital Services – AI-powered service delivery and citizen engagement
- What's New from ServiceNow – platform innovations and packaging updates
Modernizing federal systems shouldn't mean longer development cycles. ServiceNow Build Agent compresses months of custom development into hours, turning natural language into production-ready applications that connect to your instance data, existing architectures and operational workflows in a single session. On September 24th, we're showing federal teams how Build Agent accelerates the entire app lifecycle. First: building new applications from scratch or extending existing ones conversationally. Second: generating AI Agents directly within your apps, automatically registered and scoped to your data and governance controls. Third: generating and running automated tests to validate changes before they reach production, eliminating manual test authoring and catching regressions early. The outcome is faster mission delivery, higher-quality solutions and more time for your teams to focus on what matters. |
Agenda Highlights
- Keynotes and thought leadership sessions focused on the future of human services technology.
- Educational sessions featuring federal, state and local government leaders sharing best practices and lessons learned.
- Discussions on emerging technologies and innovative approaches to service delivery.
- Peer networking opportunities with human services and technology professionals from across the country.
- Interactive demonstrations showcasing technology solutions designed for government agencies.
- Expo hall engagement with industry partners and solution providers supporting human services modernization.
NASCIO conferences facilitate relationship building, peer learning and collaborative solutioning among members
view an agenda from a past event for a better feel
There are no demos or an exhibit floor: the focus is relationships and partnerships centered on the needs of the states
NASCIO excels as the premier community and trusted resource for state CIOs
- Support transition planning, processes and mentoring for state CIOs
- Identify and promote leading practices and innovations to support, enable and transform the business of state government
- Promote and cultivate additional information technology communities of practice in support of the state CIO and transformational government services
- Improve the sharing of experiences and expertise among members, trade associations and strategic partners
- Curate and promote content on information technology issues, implications and solutions
ITC Vegas is where the whole insurance industry meets to see what is new and next in insurance technology.
From the shore, the ocean can appear calm. Yet, under the surface, tectonic plates shift, pressure builds, and currents redirect—long before we detect movement. That’s insurance right now. Climate, technology, regulation, and human behavior are reshaping risk in real time. Change isn’t coming; it’s already here. The real question is how we move forward.
You're invited to an exclusive AI roadshow with ServiceNow. San Francisco government agencies are under pressure to do more with less — modernizing services, retaining talent and meeting constituent expectations with the same or shrinking workforce. Join us for a live demo of the AI front door for employees, followed by networking with peers who are navigating the same challenges. Featured topics include:
|
The President's Management Agenda asks us to deliver value in every citizen interaction. Yet permitting, one of the most frequent touchpoints between government and public, remains stuck in manual, paper-based systems across federal agencies. This Tech Talk explores how unified permitting platforms replace fragmented processes with automated workflows, self-service portals and real-time status visibility. A federal agency issuing 200,000+ permits annually discovered that digitized permitting cut processing time significantly, reduced citizen frustration and freed staff from routine admin work. We'll demonstrate how workflow automation becomes invisible to the citizen (seamless experience) while driving dramatic agency efficiency gains. Register Now to discover practical strategies for modernizing permitting with connected workflows, improving the citizen experience and supporting more efficient service delivery across government. |
Whether you are beginning your ServiceNow journey or looking to improve your skills within your deployment, ServiceNow University provides a wealth of training opportunities that fit your requirements to maximize your success. Join the Carahsoft Training Team in expanding your ServiceNow Training journey with Office Hours, where we will cover the following topics for navigating the University Platform to empower your training journey.
The main topics/agenda items include:
- My Learning
- My University Account
- Credential Program
- Admin Tools
- Help Center
- Searching & registering for a course
- Open Forum
You're invited to an exclusive afternoon with ServiceNow and Moveworks — built for leaders who are ready to move from AI curiosity to AI outcomes.
California state agencies are under pressure to do more with less — modernizing services, retaining talent and meeting constituent expectations with the same or shrinking workforce.
Join us for a live demo of the AI front door for employees, followed by drinks and conversation with peers who are navigating the same challenges.
This interactive session will explore:
- Deflecting IT and HR tickets before they become backlogs
- Resolving employee requests in seconds — not days
- Connecting IT, HR and shared services through one AI front door
- Live demo: Real end-to-end requests, handled by AI
Join us in person for a hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost productivity at scale by building high-value, low-code mission apps with App Engine. Whether you’re a pro developer of any level looking to streamline repetitive tasks, a Low-Code business analyst looking for ways to solve unique mission challenges, an architect ready to drive the next phase of innovation, or a business leader seeking the right automation solutions, this Low-Code hands-on workshop is for you!
During this workshop, you'll get to:
- Learn how to identify the right problems to solve in your agency with low-code tools.
- Hear and see successful examples of how other agencies are driving rapid innovation at scale with ServiceNow’s low-code App Engine.
- Practice ideation and rapid low-code app creation techniques that focus on making the world of work, work better for you.
Events Where We Are Exhibiting
The Hawaii Digital Government Summit is where innovation meets impact!
Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward.
Open to Public Sector only.
The TribalNet Conference & Tradeshow is the annual gathering of the TribalHub community. It is not just another conference; it is an experience! This is one of the only events truly dedicated to Native American government, gaming, and health technology – with topics that are relevant to what is going on both nationally and locally. The attendees and vendors are open, engaged and ready to make valuable connections! In today’s world, it’s more essential than ever, for business leaders to utilize cutting-edge technologies and leadership strategies across all departments to create sustainable growth and success. The TribalNet Conference & Tradeshow is a great opportunity to take advantage of a growing network of resources, experience and industry connections, ensuring that enterprise and government leaders are in possession of the tools and information that they need to thrive in their industries.
What will you gain by attending?
- Valuable Connections with Vendor Partners and Industry Peers
- Opportunities for Collaboration with other Tribes
- Practical Tools for Business Growth
- Knowledge of the Latest Technology Tools and Resources
Join us to uncover the latest CIO insights and solutions with experts, IT executive peers and service providers to accelerate your business.
Why Gartner conferences?
- Insights you can trust - Join us for the only IT conference shaped by data-driven insights and more than 200,000 annual conversations between Gartner experts and the IT community.
- Validate your strategy - Our global team of 60+ on-site data, analytics and AI experts helps you create and validate your game plan using actionable business and technology insights.
- Strengthen your network - Join a large and diverse group of data, analytics and AI executives at a conference that prioritizes meaningful interactions and powerful connections.
Registration is not yet available. Check back in the Fall of 2026.
Sea Service leaders today confront profound and rapidly changing threats in a landscape of increasingly complex challenges. Join us and engage with leaders from the Navy, Marine Corps and the Coast Guard as well as industry and academia experts in this extraordinary opportunity to explore the depths of the unique issues they confront. Engage in discussions, network with peers and be a part of devising the needed solutions to enhance operational capabilities that overcome evolving threats. Gain knowledge and forge connections while discovering the latest platforms, cutting-edge technologies and advanced capabilities crucial to supporting maritime operations.