ServiceNow
Most companies have AI. Few have the data to ground it, the workflows to deploy it, and the security to govern it. ServiceNow® is the only platform built for all of it, so AI doesn't just think. It acts.
Upcoming ServiceNow Events
Events We Are Sponsoring
Modern cities are drowning in disconnected data from thousands of IoT devices—traffic cameras, environmental sensors, infrastructure controllers and public safety equipment—yet struggle to turn this information into meaningful action. In this session, discover how leading municipalities are transforming their operations by connecting these devices directly to an integrated platform that doesn't just collect data, but drives real-time responses across departments.
We'll explore how cities are breaking down traditional silos to create a unified operating system for urban services to maximize safety, efficiency and minimize response times. See how a pothole sensor can automatically trigger work orders in public works, how traffic patterns detected by smart cameras can adjust signal timing and alert emergency services or alert to near misses at critical intersections or how environmental monitors can coordinate responses across health, transportation and facilities departments—all without manual handoffs or departmental barriers.
Learn practical approaches to building your connected city infrastructure, including strategies for device integration, cross-agency workflows and creating closed-loop automation that turns sensor data into citizen outcomes. Whether you're just beginning your smart city journey or looking to maximize your existing IoT investments, you'll leave with actionable insights for creating a truly integrated platform that makes your community more responsive, efficient and livable.
You're invited to an exclusive afternoon with ServiceNow and Moveworks — built for leaders who are ready to move from AI curiosity to AI outcomes.
California state agencies are under pressure to do more with less — modernizing services, retaining talent and meeting constituent expectations with the same or shrinking workforce.
Join us for a live demo of the AI front door for employees, followed by drinks and conversation with peers who are navigating the same challenges.
This interactive session will explore:
- Deflecting IT and HR tickets before they become backlogs
- Resolving employee requests in seconds — not days
- Connecting IT, HR and shared services through one AI front door
- Live demo: Real end-to-end requests, handled by AI
Recent executive orders put new focus on secure AI adoption, quantum readiness, and stronger cryptographic protections across the federal government.
For agencies already balancing modernization, security, and compliance demands, these new requirements raise questions: What’s changing, what actions are required, and what should agencies prioritize now?
Join GovLoop and government and industry leaders on Thursday, Oct. 29, from 12-4 p.m. ET/9 a.m.-1 p.m. PT, for a virtual summit where we’ll take a deep dive into the latest cybersecurity executive orders and their implications for the public sector.
You'll gain insights into:
- Executive Order 14409 and its impact on federal cybersecurity strategies and implications for agencies, contractors and critical infrastructure partners alike.
- How agencies can balance AI innovation with security and governance requirements.
- What quantum computing means for long-term cybersecurity planning and encryption strategies.
- Steps organizations can take today to prepare for emerging cryptographic and cyber threats.
Hosted by the University of South Carolina, this centrally located event is designed to encourage collaboration, idea-sharing, and innovation among higher education communities in South Carolina and its neighboring states. As the state’s flagship institution of higher education, we understand the importance of providing opportunities to share ideas and strategies. We are committed to continuing these opportunities for our university and colleagues throughout the region.
AI capabilities in ServiceNow are transforming how organizations work, but without clear visibility into adoption and usage, costs can quickly outpace value. Many organizations struggle to understand who is using AI, which capabilities are delivering measurable results and where licensing and consumption can be optimized.
In this webinar, you'll learn how to gain actionable insights into your ServiceNow AI investments, improve governance and ensure your AI strategy is aligned with business outcomes—not unnecessary spend. Walk away with practical guidance to maximize the value of your AI initiatives while maintaining control over your budget.
- Understand your AI investment by tracking ServiceNow AI adoption, usage trends and consumption across teams.
- Identify opportunities to reduce unnecessary costs by uncovering underutilized licenses, redundant capabilities and inefficient usage patterns.
- Establish AI governance and accountability with reporting, monitoring and best practices that keep AI initiatives aligned with business goals.
- Turn AI insights into measurable business value by making data-driven decisions that improve adoption, optimize spending and demonstrate ROI.
Ready to take control of your ServiceNow AI investments? Register now to learn how to optimize AI adoption, spending and business value.
TechNet Rocket City will convene senior leaders and decision makers from the Department of War, federal government, industry, emerging technology companies, and academia to address a critical question: How do we move innovation into operational capability at the speed the mission demands?
Hosted in Huntsville, one of the nation’s most consequential defense, space, aviation, missile, and technology markets, the conference will connect the leaders defining mission requirements with the organizations developing the technologies and solutions to meet them.
Through executive dialogue, technical discussions, and targeted networking, TechNet Rocket City will explore emerging requirements, investment priorities, acquisition challenges, and technologies including artificial intelligence, cybersecurity, digital engineering, software modernization, advanced manufacturing, and modeling and simulation.
TechNet Rocket City will be a marketplace for ideas, relationships, and opportunities, connecting mission with market, requirements with innovation, and decision makers with the organizations capable of delivering what comes next.
Federal agencies are preparing for the move to post-quantum cryptography (PQC), but many still lack a full inventory of cryptography assets like certificates, keys and cryptography libraries running across their environments. Without this foundational visibility, the journey to quantum readiness is built on uncertainty, making a confident and effective migration strategy impossible.
Join us to see how ServiceNow can help close the gap:
- Discover and assess: ServiceNow Cryptographic Asset Compliance (CAC) inventories cryptographic assets, assesses PQC readiness and supports remediation, with integrations for CyberArk, Venafi and Keyfactor. Certificate lifetimes are shrinking to 47 days. Learn how ServiceNow Certificate Inventory and Management can help to automate the certificate request, renew and revoke operations.
- See where SI runs: Shadow SI incidents hit 43% of breached orgs. Learn how ServiceNow Agent Client Collector enables discovery and how SI Control Tower (SICT) helps manage it. ITOM Discovery and Service Mapping discover the infrastructure, services and dependencies behind each SI workload, so SICT can see where SI runs and what it affects.
- Act on what it finds: Event Management and health signals surface problems as they happen, and CMDB relationships trace them to their source. SI governance stops being a policy exercise and becomes something teams can act on.
Why now?
Federal milestones begin in October 2026, with broader migration deadlines running from 2030 through 2035, driven by NSM-10, the Quantum Computing Cybersecurity Preparedness Act, OMB M-23-02, NIST FIPS standards and Executive Order 14412. Agencies need to understand their current cryptographic environment before they can plan the transition.
Join us for a one-day workshop for Federal Civilian and Defense budget, program, mission and strategy leaders.
Budget drift and strategic drift — the kind that eventually shows up as a critical missed milestone or a mission capability gap — don't start with a scorecard. They start with how demand enters an organization and how trade-off decisions get made once it's there. When intake is informal and prioritization runs on seniority or urgency instead of a repeatable process, investment decisions get disconnected from the mission outcomes they're supposed to drive.
That gap compounds under pressures unique to public sector and defense agencies: multi-year funding cycles (like PPBE) that lag behind fast-moving operational realities, a steady stream of new mandates and operational directives competing for the same limited capacity and leadership turnover that resets institutional memory before a decision framework can take hold.
For any organization charged with managing cost, schedule and performance, this isn't just an IT problem — it is a mission readiness problem. This workshop spends the full day exploring best practices. The morning builds the end-to-end view of what a mature Strategic Portfolio Management (SPM) practice looks like, from demand intake through delivery. The afternoon gets practical: governing intake and trade-off decisions day-to-day and gaining the visibility into active work needed to shift from late interventions to early course corrections that keep spend aligned to strategic outcomes.
Morning Session: What Good Looks Like, End to End
Most organizations have pieces of a portfolio process. Few have connected them into a practice that runs from a new requirement or mission need to a delivered outcome without losing the thread. This session walks the full arc: how demand should enter the system, how it gets evaluated and prioritized against strategy and capacity, how funded work gets planned and tracked and how outcomes feed back into the next round of decisions.
- The End-to-End SPM Lifecycle: Demand intake, prioritization, planning and execution and where organizations typically break the chain across complex programs.
- The Root Cause of Drift: Why treating these as separate processes, owned by separate teams, is itself a root cause of strategic drift and what a connected practice looks like instead.
- Interactive Mapping: A facilitated exercise mapping your current program lifecycle against the end-to-end model and flagging where the thread breaks first.
Afternoon Session: Governing the Work, Not Just Approving It
Building a good intake and prioritization process solves half the problem. The other half is staying close enough to funded work that you catch drift before it becomes expensive, rather than discovering it at the next budget cycle, milestone review or audit. This session focuses on the governance muscle: running intake and trade-off decisions as an ongoing discipline and getting real visibility into what's actually being worked on.
- Practical Governance Patterns: Managing intake and trade-off decisions as a recurring operational cadence, not a one-time exercise.
- Real-Time Visibility: What meaningful visibility into active work looks like and how it lets leaders intervene early instead of relying on late-stage status reports.
- Course Correction Strategy: How shifting from late intervention to early course correction protects program health, saves funds and accelerates the pace of progress toward strategic objectives.
- Actionable Output: Applying that governance model to the break point identified in the morning exercise, so the day ends with a scoped next step, not just a framework.
Modern cities are drowning in disconnected data from thousands of IoT devices—traffic cameras, environmental sensors, infrastructure controllers and public safety equipment—yet struggle to turn this information into meaningful action. In this session, discover how leading municipalities are transforming their operations by connecting these devices directly to an integrated platform that doesn't just collect data, but drives real-time responses across departments.
We'll explore how cities are breaking down traditional silos to create a unified operating system for urban services to maximize safety, efficiency and minimize response times. See how a pothole sensor can automatically trigger work orders in public works, how traffic patterns detected by smart cameras can adjust signal timing and alert emergency services or alert to near misses at critical intersections or how environmental monitors can coordinate responses across health, transportation and facilities departments—all without manual handoffs or departmental barriers.
Learn practical approaches to building your connected city infrastructure, including strategies for device integration, cross-agency workflows and creating closed-loop automation that turns sensor data into citizen outcomes. Whether you're just beginning your smart city journey or looking to maximize your existing IoT investments, you'll leave with actionable insights for creating a truly integrated platform that makes your community more responsive, efficient and livable.
Under the Arsenal of Freedom push, defense manufacturers have committed to doubling, tripling, even quadrupling output of critical systems. New lines, new plants and more automation are coming online all at once, and every new connection that adds capacity also adds a new way for production to stop.
Adversaries have noticed. State-backed groups are now targeting the systems that run the plant floor, and this year federal agencies warned of attacks on industrial controllers that caused real operational disruption. Overseas, a single cyberattack shut down a major defense-linked manufacturer’s production for five weeks. A compromised supplier connection, a misconfigured system or a failed piece of infrastructure isn't just a technology problem anymore. It's a missed delivery to the warfighter.
In this webinar, Armis from ServiceNow will look at OT cybersecurity through the lens of manufacturing resilience. You'll learn how to:
- See and understand the systems and dependencies that matter most to production
- Reduce the pathways that turn a cyber incident into a stopped line
- Design environments that keep running when individual technologies fail or are compromised
An event for business leaders, IT pros, developers, and partners building new skills to drive meaningful outcomes.
Experience it live
Explore the Hub, get hands-on with labs and certifications, and dive into a curated lineup of sessions that bring ideas to life.
Collaborate & build
Connect with the experts behind the tech, share ideas, and tackle real challenges together with insights you can apply to your work.
Federal agencies manage thousands of assets that keep the mission running. But traditional asset management often buries what matters most: whether those assets actually support mission readiness.
In this Tech Talk, we'll show how a unified approach to Mission Asset Management helps agencies see the full picture, optimize what they own and align assets to real mission priorities. The result? Stronger readiness, lower waste and teams that focus on what counts.
Register Now to discover how a unified approach to Mission Asset Management can help your agency optimize assets, strengthen mission readiness and reduce waste. |
Join us in person for a hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost productivity at scale by building high-value, low-code mission apps with App Engine. Whether you’re a pro developer of any level looking to streamline repetitive tasks, a Low-Code business analyst looking for ways to solve unique mission challenges, an architect ready to drive the next phase of innovation, or a business leader seeking the right automation solutions, this Low-Code hands-on workshop is for you!
During this workshop, you'll get to:
- Learn how to identify the right problems to solve in your agency with low-code tools.
- Hear and see successful examples of how other agencies are driving rapid innovation at scale with ServiceNow’s low-code App Engine.
- Practice ideation and rapid low-code app creation techniques that focus on making the world of work, work better for you.
Join us in person for a hands-on workshop built around a simple idea: your organization already owns significant asset management capability and spend across hardware, software, physical assets and cloud cost. The ROI is sitting untapped, and the barriers in the way look different depending on where you sit. Whether you're navigating DoD audit remediation, Federal Civilian modernization funding cycles or the realities of coordinating across independent state and local agencies, you'll leave with a concrete, scoped starting point, not just a framework. During this workshop, you'll get to:
|
Events Where We Are Exhibiting
Registration is not yet available. Check back in the Fall of 2026.
Sea Service leaders today confront profound and rapidly changing threats in a landscape of increasingly complex challenges. Join us and engage with leaders from the Navy, Marine Corps and the Coast Guard as well as industry and academia experts in this extraordinary opportunity to explore the depths of the unique issues they confront. Engage in discussions, network with peers and be a part of devising the needed solutions to enhance operational capabilities that overcome evolving threats. Gain knowledge and forge connections while discovering the latest platforms, cutting-edge technologies and advanced capabilities crucial to supporting maritime operations.
With assistance from the U.S. Army Cyber Center of Excellence, Augusta University, and industry, this three-day conference is designed to open the lines of communication between the military and commercial sector and provide a space where government, academia, and industry professionals can discuss issues and share solutions surrounding cyber electromagnetic activities and unified land operations.
With a focus on enhanced warfighting outcomes, TechNet Augusta 2027 will explore how to accelerate the delivery of innovative and interoperable systems, which are crucial for decisive action in joint operational environments. We will deepen the military and private sector partnerships required to deliver advanced C2 and counter-C2 capabilities to our warfighters with unprecedented speed and efficiency.