From Complexity to Confidence: How Higher Ed Teams Are Evolving Operations to Scale



Spreadsheets can’t keep up with thousands and thousands of students. Neither can email threads or workflows built for smaller things. As colleges and universities expand, outdated processes become more than a nuisance — they become a risk.

 

Join this webinar to hear how Trine University in Indiana overhauled key campus operations without hiring more staff or adding administrative burden. From international admissions to faculty coordination and student documentation, the university used a technology platform approach to reduce delays, tighten workflows and refocus staff time where it matters most.

 

You’ll hear directly from higher ed leaders about how they made the shift — and how you can, too.

 

You’ll learn:

  • How Trine eliminated an entire full-time workload by automating international student documentation requests
  • How institutions can adapt operations to support growing enrollment across programs and departments
  • Why cross-team visibility and automation beat patchwork fixes — and how to get started with both

Speaker and Presenter Information

Brittni Desmond
Assistant Vice President and Dean, Trine University

 

Hannah Ewing
Senior Director of International Services & Operations, Trine University


Keirsten Eberts
Vice President of Online & International Studies, Trine University

 

Jen Bensi
Territory Account Executive, Monday.com

 

Ronald M. Bergmann — Moderator
Senior Fellow, Center for Digital Education

Relevant Government Agencies

Other Federal Agencies, Federal Government, State & Local Government

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Event Type
Webcast


When
Tue, Mar 3, 2026, 2:00pm - 3:00pm ET


Cost
Complimentary:    $ 0.00


Website
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Organizer
Government Technology


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