Google Public Sector Maryland AI Webinar

Join Google Public Sector, GTS and Carahsoft for a practical look at how Gemini Enterprise Customer Experience (GECX) can help Maryland organizations modernize constituent services and deliver faster, more personalized support. See how AI-powered capabilities can help agencies streamline service requests, improve staff efficiency and provide residents with convenient, responsive experiences. Through a live demonstration of real-world 311 use cases, you’ll see what a modern, AI-enabled customer experience can look like and explore opportunities to apply these solutions in your organization.

In this webinar, you will:

• Explore the value of AI-powered 311: Learn how GECX can help improve constituent engagement and streamline service delivery.
• See GECX in action: Watch a live demonstration of a practical 311 use case and discover what “great” looks like.
• Plan your next steps: Join the discussion and Q&A to explore how these capabilities can support your agency’s customer experience goals.