Google Public Sector
Events We Are Sponsoring
State and local agencies are under growing pressure to modernize services while connecting data across education, workforce, and human services systems. Join Resultant and Google Public Sector for an afternoon of live demos and real-world use cases showing how Gemini and Google Cloud are helping agencies close the gap between education and employment outcomes, streamline operations and put AI to work for constituents, including a first look at Wayfinder, an AI-powered career navigation platform built for state workforce agencies and higher education. The event will feature interactive live sessions, followed by an optional happy hour to connect and network with peers.
Don't miss out - Register Now! |
City and county governments are under growing pressure to deliver faster, 24/7 constituent services, reduce 311 call center wait times and manage staffing shortages without increasing operating costs. Join Google Public Sector, World Wide Technology (WWT) and Carahsoft for an executive webinar exploring how Gemini Enterprise Customer Experience (GECX) and Contact Center AI (CCAI) are transforming municipal operations. Learn how local agencies deploy AI virtual agents for automated self-service, equip 311/helpdesk staff with real-time agent assist and modernize legacy CCaaS infrastructure to boost resident satisfaction. In this webinar, attendees will learn:
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City and county governments are under growing pressure to deliver faster, 24/7 constituent services, reduce 311 call center wait times and manage staffing shortages without increasing operating costs.
Join Google Public Sector, World Wide Technology (WWT) and Carahsoft for an executive webinar exploring how Gemini Enterprise Customer Experience (GECX) and Contact Center AI (CCAI) are transforming municipal operations. Learn how local agencies deploy AI virtual agents for automated self-service, equip 311/helpdesk staff with real-time agent assist and modernize legacy CCaaS infrastructure to boost resident satisfaction.
In this webinar, attendees will learn:
- 24/7 Citizen Self-Service: Deploying conversational AI virtual agents to resolve routine municipal inquiries (utilities, permits, tax, 311).
- Real-Time Agent Assist: Equipping 311 and agency support staff with live AI guidance, policy lookup and automatic call summaries.
- Legacy CCaaS Modernization: Integrating GECX with existing municipal CRM, ERP and PBX systems (Genesys, Cisco, Avaya).
- Local Gov Success & Funding: Practical implementation roadmaps and co-funding options (DAF/PSF) available through Google Public Sector and WWT.
According to Mandiant’s M-Trends 2026 report, exploits remain one of the most common entry points for adversaries, while attackers are increasingly targeting edge and core network devices. These devices can create significant blind spots because they often cannot support traditional endpoint security tools, giving threat actors an opportunity to establish persistence and move deeper into an environment. Join your Bay Area public sector peers and security leadership for an exclusive, in-person discussion focused on information sharing and collaborative defense. Together, we'll explore how today's sophisticated threat actors target interconnected infrastructure from cloud and IT environments down to edge devices, OT and IoT — and how local teams can coordinate to close the gaps across our regional landscape.
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Join Google Public Sector, GTS and Carahsoft for a practical look at how Gemini Enterprise Customer Experience (GECX) can help Maryland organizations modernize constituent services and deliver faster, more personalized support. See how AI-powered capabilities can help agencies streamline service requests, improve staff efficiency and provide residents with convenient, responsive experiences. Through a live demonstration of real-world 311 use cases, you’ll see what a modern, AI-enabled customer experience can look like and explore opportunities to apply these solutions in your organization.
In this webinar, you will:
- Explore the value of AI-powered 311: Learn how GECX can help improve constituent engagement and streamline service delivery.
- See GECX in action: Watch a live demonstration of a practical 311 use case and discover what “great” looks like.
- Plan your next steps: Join the discussion and Q&A to explore how these capabilities can support your agency’s customer experience goals.
Join Google Public Sector, GTS and Carahsoft for a practical look at how Gemini Enterprise Customer Experience (GECX) can help Maryland organizations modernize constituent services and deliver faster, more personalized support. See how AI-powered capabilities can help agencies streamline service requests, improve staff efficiency and provide residents with convenient, responsive experiences. Through a live demonstration of real-world 311 use cases, you’ll see what a modern, AI-enabled customer experience can look like and explore opportunities to apply these solutions in your organization.
In this webinar, you will:
- Explore the value of AI-powered 311: Learn how GECX can help improve constituent engagement and streamline service delivery.
- See GECX in action: Watch a live demonstration of a practical 311 use case and discover what “great” looks like.
- Plan your next steps: Join the discussion and Q&A to explore how these capabilities can support your agency’s customer experience goals.
The GovX Virtual Awards bring together the leaders reimagining how people experience government. As expectations for faster, simpler and more personalized interactions continue to rise, agencies are finding new ways to design and deliver services around the people they serve. GovX is where government innovators, technology leaders and mission owners come together to explore what’s working, what’s next and how emerging technologies are changing the government experience. From AI-powered services and personalization to intuitive digital experiences and smarter service delivery, GovX 2026 will spotlight the strategies, technologies and real-world projects raising the bar for government.
Here’s what you’ll take away from GovX 2026:
- A look at what great government experiences look like now — Explore standout approaches to digital services, permitting, benefits, community engagement and more across states and localities.
- Practical insight into how AI and emerging technologies are changing the government experience — See how agencies are making services more intuitive, responsive and personalized — and what they’re learning along the way.
- Real-world lessons from government innovators — Go behind the scenes of successful initiatives to understand what worked, how teams made it happen and what others can take from their experience.
- Ideas you can put to work in your own organization — Leave with actionable approaches for reducing friction, improving service delivery and creating experiences that better meet people’s expectations.
See what’s next for the government experience at GovX 2026.
Join us to see how Google Workspace Studio has evolved beyond an individual productivity tool. With recent platform updates, including seamless automated email sequences, direct chat space deployment, structured interactions within shared folders and agent-driven task orchestration. Hear from Google Customer Engineer Brandon Williams and Google Technical Account Manager Lilo Santos for an exclusive live session exploring how public sector teams can leverage Workspace Studio to save time and reduce coordination headaches by automating team communications and updates, tracking deliverables and eliminating cross-app friction without custom code.
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Carahsoft is pleased to host a networking reception for our partners and customers participating in Google Public Sector Summit 2026!
We invite you to join us for a reception following the conclusion of the day for hors d'oeuvres, drinks and networking, at Dirty Habit.
Please wear your Google Public Sector Summit badge in order to gain entry to the event.
We look forward to seeing you there - Register Now!
Agentic AI represents a major shift in how technology is used in government. Unlike traditional AI tools that generate information or recommendations, AI agents can take action — reviewing documents, initiating workflows, coordinating tasks and helping deliver services with minimal human intervention.
As states and local governments begin exploring these capabilities, policymakers face a new challenge: How do you govern a digital workforce that can act autonomously while maintaining public trust, accountability and transparency?
Join government leaders and AI experts for a practical discussion of the six questions every elected official should ask before deploying agentic AI. From oversight and governance to public transparency, workforce impacts and cross-agency collaboration, this webinar will provide a framework for evaluating opportunities, managing risks and developing policies that encourage innovation while protecting residents.
Attendees will learn:
- The key differences between generative AI and agentic AI
- Why AI agents require a new approach to governance and oversight
- The six critical questions policymakers should ask before approving agentic AI initiatives
- How leading states and local governments are balancing innovation, risk and public trust
- Practical strategies for creating adaptable policies in a rapidly evolving technology landscape
Whether you are a legislator, mayor, county commissioner, city council member or executive leader, this session will help you prepare for the next phase of AI in government.
Health and Human Services (HHS) agencies face unprecedented operational pressure, balancing historic case volumes and multi-layered regulatory frameworks with high-stakes decisions like foster care assignments and benefits distribution. Traditional administrative workflows struggle to keep pace without increasing compliance risks or impacting client outcomes. Join Google Public Sector, Daston and Carahsoft for an executive webinar demonstrating how a custom Gemini Enterprise Agent transforms complex public sector decision-support into a fast, compliant and human-centered workflow. By pairing Google Gemini Enterprise with Google BigQuery, Daston converts dense policy manuals into real-time, data-backed operational scoring models that empower caseworkers rather than replacing them.
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Get ready for a unique, hands-on experience with Google's Security Operations Platform. Our Capture the Flag (CTF) event is designed to move beyond presentations and demos, allowing you to dive deep into the technology in a fun, gamified and competitive environment. This is your chance to test-drive the integrated SecOps platform, solve real-world security challenges and see firsthand how Google SecOps can empower your team. |