SHAW Data Security Webinar

If your organization is running IT service management on a legacy tool — or managing HR, finance, legal and facilities requests through disconnected systems, spreadsheets and email — this session shows why a single platform, starting with ITSM, is a lower-risk foundation for modernizing service delivery than the point-solution approach most organizations default to. 

We’ll walk through how ServiceNow’s Core Business Suite extends that foundation into purpose-built workflows for finance, procurement, legal, HR and facilities. The takeaway: you don’t need a large, disruptive transformation program to get enterprise-wide value — a strong ITSM foundation and one or two high-impact business services is enough to start. 

What we’ll cover:

  • Why stitching together point solutions for IT, HR, finance and legal costs more and delivers less than a single platform
  • How ITSM offers a proven, lower-risk starting point for organizations moving off legacy or homegrown tools
  • Where Core Business Suite fits as the practical next step for finance, procurement, legal, HR, facilities and customer service
  • A realistic, phased roadmap — including where AI improves intake, routing and resolution — that avoids a large, disruptive transformation program

Don’t miss this opportunity to see how you can modernize service delivery without a large-scale transformation - Register Now!

Speaker Details

TJ Umina

Solution Architect
SHAW Data Security

Event Topic

IT, Management, Human Resources

Relevant Audiences

All State and Local Government, All Federal Government, All Private Sector
SHAW Data Security Webinar
Event Type
Virtual / Online
Event Subtype
Webinar / Webcast
When
Wed, Oct 21, 2026 | 1:00 pm - 2:00 pm ET
Registration Cost
Complimentary
Website
Click here to view event website
Sponsors
ServiceNow