From Stalled Pilots to Mission Impact

Federal and defense teams still lose hours to tickets, portals and tools that don't talk to each other and most AI pilots stall before they change anything. ServiceNow EmployeeWorks is the conversational AI front door that changes that. Employees just say what they need in Teams, Slack or a browser and the work gets done end-to-end, not just summarized.

In this Special Interest Group session, you'll see:

• EmployeeWorks in Action — Moveworks conversational AI and enterprise search turned into governed, end-to-end action on the ServiceNow AI Platform

• Autonomous Workforce — AI specialists that execute real work with the scope, authority and governance the mission demands

• Trust by Design — our path through FedRAMP and DoD Impact Levels, with a roadmap to IL5

• Pilot to Scale — what it takes to move from stalled experiments to mission impact