Salesforce New York State Innovation Day

Join your government peers, industry experts, and Salesforce team for Salesforce New York Innovation Day where we will explore:

  • Key pillars for delivering an optimal constituent experience
  • A vision of the ideal constituent experience
  • The role of data in delivering this experience
  • How your peers have been innovating to enhance the constituent experience
  • How agencies are embracing an incremental approach on their modernization journey
Join us to hear from public speakers including:
  • NY State Department of Labor discussing Unemployment Insurance Contact Center
  • Metropolitan Transit Authority (MTA) discussing Ridership Engagement
  • Connecticut Department of Administrative Services discussing Business One-Stop
With opening remarks from Office of Information Technology Services CIO, Dru Rai.

Event Topic

Big Data, Data Center / Infrastructure, Modernization

Relevant Audiences

All State and Local Government
Salesforce New York State Innovation Day
Event Type
Onsite
Event Subtype
Conference / Summit
When
Tue, Mar 12, 2024 | 10:00 am - 2:30 pm ET
Registration Cost
Complimentary
Location

Albany Capital Center

55 Eagle Street

Albany, New York, US, 12207

Website
Click here to view event website
Sponsor
Salesforce