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Learn How the DOE National Labs Can Str...
A commitment to customer success, establishing meaningful relationships and having access to real-time information and services are critical to success. Lawrence Livermore National Lab, National Ignition Facility (LLNL-NIF) noticed the importance of this and modernized new efficiencies, both internally and with external partners, to improve the processes supporting the laser mission operation. View our complimentary on-demand webinar to learn...
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Envisioning a Modernized Contact Center...
There are increasing requests for service across channels, and daunting challenges to deliver more with older, disconnected systems, multiple knowledge sources, and smaller budgets. The rapid evolution of new technology, including social, mobile, and cloud, is fundamentally changing customer expectations regarding how, when, and where they interact with both commercial and public sector organizations. Join Salesforce for an on-demand webinar,...
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