Zero Trust is a key component of every federal IT initiative and modernization effort. The Executive Order on Improving the Nation’s Cybersecurity, the CISA Zero Trust Maturity Model, the DISA Zero Trust Architecture, and various NIST guidance all include mission critical elements for zero trust implementation. Although the principles of Zero Trust are widely accepted, the implementation process is a detailed and time-consuming process....

A low-code development platform can provide government agencies with a development environment using a graphical user interface rather than hand-coded computer program to create application software. This approach to software development has several benefits for the public sector, including increased agility, lower costs, higher productivity, effective risk management and governance, and faster transformation. This virtual workshop will explor...

Executive Order 14028 (Improving the Nation’s Cybersecurity) established new requirements to secure the federal government’s software supply chain. The requirements involved systematic reviews, process improvements, and security standards for both software suppliers and developers, in addition to customers who acquire software for the federal government. The software supply chain is only truly secure when all entities throughout t...

The Federal Risk and Authorization Management Program (FedRAMP) began in 2011 to ensure the security of cloud services used by the federal government. FedRAMP is a government-wide program providing a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. FedRAMP uses NIST guidelines in its own framework to enable federal agencies to use cloud services securely and efficiently. Th...

Zero Trust is a key component of every federal IT initiative and modernization effort. The Executive Order on Improving the Nation’s Cybersecurity, the CISA Zero Trust Maturity Model, the DISA Zero Trust Architecture, and various NIST guidance all include mission critical elements for zero trust implementation. Although the principals of Zero Trust are widely accepted, the implementation process is a detailed, time-consuming, and agency...

Since 1967, the Freedom of Information Act (FOIA) has provided the public the right to request access to records from any federal agency. Federal agencies are required to disclose the information requested under the FOIA, unless it falls under one of nine exemptions which protect interests such as personal privacy, national security, and law enforcement. In recent years, federal agencies have been inundated with FOIA requests creating challeng...

Improving customers’ experience when accessing, engaging, and interacting with an agency through contact centers will have a significant impact on their overall experience with government. The Contact Center is a critical link between your agency and your customers. Empathizing with your customers and resolving issues in a timely and effective manner are more important than ever to achieve agency mission. Positive customer experiences dr...

Are you looking for experience with Red Hat® Products? Join these instructor-led, 2 hour virtual, hands-on technical workshops to learn how Red Hat can contribute to the success in your organization. You’ll have the opportunity to get hands-on experience with our technologies like Red Hat Enterprise LInux, Ansible Automation Platform, or Openshift, and be able to ask instructors questions in real time.

Artificial Intelligence (AI) and Machine Learning (ML) are rapidly changing the way records managers track the data they have, from where it is located to who can access it to what information it contains. These technologies are also changing how agencies meet compliance requirements. In this virtual workshop, we break down these concepts and show the potential benefits to your agency. You will leave with a better understanding of how AI/ML ca...

Hybrid cloud strategy allows agencies to determine which applications and data should reside on which areas of a hybrid cloud infrastructure. Simply, hybrid cloud defines what goes on public cloud infrastructure, and what goes on private cloud infrastructure. A hybrid cloud platform provides agencies many advantages to include greater flexibility, more deployment options, security, compliance, and ability to derive more value from existing inf...