President Biden recently issued an executive order focusing on transforming the customer experience and providing services to public and federal agencies. Public sector leaders are trying to meet these ever-increasing expectations, while facing aging technologies, resource constraints, and lack of agility. Now, they are looking for ways to be more innovative and quickly adopt simple, seamless and secure solutions to meet the overwhelming needs...

Amidst external threats and changing technologies, today’s federal IT leader’s face numerous challenges of security and operations when it comes to developing and preparing for the next generation of AI and data security solutions. Though no shortage of uses for so-called “AIOps” exist, and myriad tools for deployment are available, many leaders remain at a crossroads on what’s next- everything from proper researc...