As the world has evolved into new normals around cybersecurity, networking practices, and employee safety, so too have new technologies that can help facilitate this transition. During this event, we’ll speak to a number of government leaders to learn about how they’re integrating innovative new technologies in a way that is both productive and secure.

Technology empowers the government mission: it’s that simple. As agencies make strides to modernize IT infrastructures to better deliver services, many have begun rethinking their networks and utilizing technology partnerships. Since creating, managing and supporting IT applications, devices and solutions can become a drain on public resources and talent, agencies often outsource their IT needs through managed or professional services, f...

In the last five years, the tools used in defense have evolved from a staple of science fiction to a real-world magnet for large-scale investment. That means channeling artificial intelligence, machine learning and other emerging technologies to aid the special operations community when it comes to gathering and analyzing intelligence, enhancing cyber operations and transforming tools for soldiers. Tune in to the digital edition of Genius Mac...

The federal government has made major strides to improve customer experience over the last few years, from technology advancements that improve airport security to making the Improving Customer Experience with Federal Services a Cross-Agency Priority Goal. And with the passage of the 21st Century IDEA Act, now, it’s on agencies to comply and deliver on the promise of improved digital services before the year’s end. While the agenci...

Like his predecessor, President Trump has made improving the efficiency and services of the federal government a priority of his administration. Agencies have designated senior customer experience advocates and invested in new technology, while Congress is working to enable the seamless collection of citizen feedback. However, despite several years of concentrated efforts to improve customer experience, the federal government remains the worst...