UAS technology (commonly referred to as drones) can be used by public safety agencies to enhance community service, increase situational awareness, and provide de-escalation strategies to keep first responders and the community safe. Agencies implementing a drone program must recognize and understand the legitimate public concerns about surveillance and privacy and take steps to ensure their UAS program is accepted by society. Special focus mu...

Attracting and hiring the right candidates is an uphill battle in today’s job market, especially in emergency communications where small candidate pools were already the norms. In order to attract quality candidates and hire them onto our team, we have to look for ways to use what we already know and think outside the box. We’ll cover some of the tried-and-true methods as well as new ways to get candidates in the door.