We’re innovating fast. We’re working from anywhere. Together, we’re building the future – a people-centric, efficient, and resilient government. Join us at the virtual 2021 ServiceNow Federal Forum on March 9-10 to explore how Federal leaders are creating modern, automated, digital workflows. Together, we’re delivering exceptional employee and citizen experiences. The goal: empower agencies to scale services on de...

Whether it's delivering better care for veterans, transforming internal business processes to make federal employees more effective and efficient, or improving the citizen experience on federal websites, digital government aims to enable better government. New tools and technologies are an essential part of these efforts, but the true transformation takes place in the analog world -- rethinking business processes, changing the workplace cultur...

* Request an invitation to Register Empowering People and Processes for True Data Transformation New to the CDAO Exchange? Our Exchanges are designed to create an exclusive experience for Chief Data & Analytics Officers and Heads of Data & Analytics where we deliver on true peer-to-peer interactions. In this high level collaboration, executives connect, identify and benchmark solutions to critical business challenges they are facing....

Security Chapter: Paper Security vs. Real Security The federal government faces multiple threats daily from cyber criminals and nation states looking to attack critical infrastructure, steal critical data, and launch malware and crippling denial of services attacks. Meanwhile, an increasingly distributed, remote workforce scattered across the country requires more robust protection for the devices they rely on. In response, the federal governm...

To protect the health and safety of attendees, this event has been rescheduled due to COVID-19 concerns. New Dates: 11/17-11/20/2020 An All New Xperience This is not the typical user conference. Xperience 2020 is tailored to your innovation journey and supports you with the right people, information and experiences to get you where you need to be. If you are a customer experience leader and transformation is on your agenda, you’ve come...

The Financial Systems Summit (FSS) is now the Technology & Transformation Summit (TTS), renamed to better reflect the broader scope of topics included in the program! Every year, this event brings more than 1,300 government leaders and industry experts together to discuss ways to improve government services through technology modernization and business transformation in a budget-constrained environment. As new forms of advanced technology...

LEAP HR: Government is your chance to hear from the disruptors rethinking HR at all levels of government sharing the most radical stories of HR transformation delivering a measurable ROI and walk away with the practical, truly transformative people strategies you can replicate in your own organization. Only at LEAP HR: Government 2019 you could've discovered: In a target-rich, but resource-poor public sector operating environment how can feder...

IT Transformation Chapter: Transforming the Business Using Technology Amid the COVID-19 pandemic, federal agencies broadened the adoption of cloud computing, robotic process automation (RPA), and “low-code” application development techniques to rapidly deal with disruptions and improve productivity. The ramp up of increased telework capacity is due for the most part to expanded use of cloud architectures and capabilities. Federal e...

Public sector innovation is needed now more than ever before. Using new approaches – from policy design to service delivery, new technologies and better use of data – to improve the performance and responsiveness of the public sector is critical if we are to bounce back from the recent challenges we have all faced. To recover faster and better, we need to collaborate, share ideas and accelerate innovation in the public sector, ulti...

To protect the health and safety of attendees, this event has been rescheduled due to COVID-19 concerns. New Date: 11/5/2020 The last five years have seen rapid changes in the tools and technologies available to government agencies. These new solutions offer capabilities that expand and enhance the government’s ability to provide services to citizens in a more efficient and manageable way. The Federal Cloud Computing Strategy of Cloud Sm...