Discussion Topics: Discover how cloud native and multicloud impact the adoption of cloud computing Clear up the confusion surrounding the new cloud concepts Use cloud native and multicloud to formulate a pragmatic cloud strategy egloff New concepts such as cloud-native and multicloud increasingly show up as principles in organizations’ cloud strategies. They can be instrumental in unlocking the power of cloud, but they also can further c...

Discussion Topics: Gain greater insight into the Gartner Composable Business framework Learn how the principles of composability can positively impact customer experience (CX) Take actions to leverage composability in your CX strategy Composable business provides IT organizations with exciting opportunities to enhance their customer experience (CX) efforts. Over the next year, organizations must become more agile and flexible in their approach...

Discussion Topics: Invest IT resources by identifying and prioritizing the primary business objectives and outcomes Identify areas of greatest digital investment value by quantifying technology impact Prioritize investment opportunities based on business objectives and technology impact CIOs must have a plan for investing scarce IT resources to accelerate digital business outcomes. The Gartner Business Value Investment Framework offers a model...

Discussion Topics: How retail IT executives can address the CEOs’ priorities for growth, technology investments, and the workforce Understand the strategy behind total experience and the benefits it possesses for retail organizations Use real-world consumer-facing retail examples to envision your organization’s total experience-based business outcomes Customer and employee experience strategies in business and IT silos never truly...

Discussion Topics: Why boards of directors view COVID-related digital disruption as the biggest external threat Digital initiatives must drive identifiable operational improvement and new revenue streams 67% of boards of directors expect to increase IT and technology spending Board of directors have increased their risk appetite as enterprises prepare for a postpandemic renewal. This is because making investments and strategic decisions in an...

Discussion Topics: Key trends impacting finance’s functional mandate and value proposition How finance leaders can recalibrate their talent, technology and processes for a lasting impact Discover the areas where leading finance teams plan to ramp up their investments EDT: 11:00 a.m. | BST: 16:00External trends continue to fundamentally reshape finance’s areas of comparative advantage. These trends include the democratization of dat...

Discussion Topics: The main factors creating changes in infrastructure and operations (I&O) dynamics The top trends currently impacting I&O professionals The best actions I&O leaders can take to respond to the top trends The pandemic placed new and unexpected pressures on infrastructure and operations (I&O) leaders, but also created new opportunities for them to impact business value. Now, the question is, what comes next? This...

Discussion Topics: Understand the hidden surprises in Microsoft 365 that Gartner clients wish they’d known before implementing it Discover which “surprises” can be corrected for free, that is, by process or configuration changes Learn what requires funding to fix, by either a third-party tool or additional Microsoft licenses EDT: 10:00 a.m. | BST: 15:00 Microsoft 365 (formerly Office 365) is a complex platform, making it diff...