Join your marketing executive peers for an unparalleled program designed for CMOs and their leadership teams. You’ll gain insights into a range of topics, from customer experience to market insights and the marketing technologies that fuel your marketing strategy. The virtual Gartner Marketing Symposium/Xpo® 2020 is the place to hone your leadership skills, refine your marketing strategies, and find innovative solutions to help power...

This webinar session will establish the foundation for network analysis sessions using machine learning later in the series. The webinar will demonstrate how to cleanse your data using Tableau Prep, create an exploratory Tableau dashboard used in intelligence for data exploration, and then demonstrate how you can tackle any piece of data you encounter without getting stuck on the initial step - What do I do with my data?Attendees of this webin...

Who Should Attend: The NAGW National Conference focuses on the professional development of government web professionals from all levels of government. Our diverse topics cater to both technical and non-technical audiences including webmasters, programmers, PIOs, designers, managers, and CIOs. Outstanding Value: The virtual conference fee includes: One keynote presentation 14 session topic choices Networking with peers and presenters Select pos...

Our second annual event is now transitioning to digital, where public communicators across the United States can learn the best social media strategies that are working right now. Get a handle on 2020 and learn from your peers on how to confidently communicate with the public you serve. S4SCON is a fully interactive experience where attendees can engage with speakers and other participants!

A budget serves as a guide to helping your non-profit organization plan for the future and advance your important mission. Since stakeholders, including board members, donors and grant funders, may want to review your budget at any time, how can your ensure you are preparing the budget efficiently and accurately? Join us for a 60-minute webinar and learn about PowerPlan, Questica’s budgeting preparation and management tool designed by, a...

Join Your Peers Online at the Premier Social Media Event for Public Safety Professionals and First Responders 2 days, 15 sessions, a fresh perspective on social media- a can't miss virtual conference! We bring over 10 years of experience to social media education. That means you can count on a vetted, specially curated series of sessions and seasoned, experienced speakers to tackle topics that have the biggest impact on your agency or departme...

Data, engagement, and diversity and inclusion are the three pillars of effective customer experience (CX) in government. Each pillar on its own can help improve overall customer experience, but without all three, agencies are left with a void in their CX processes. The last time you went to the DMV, there may have been long lines, confusing or contradictory information online, and maybe even unhelpful staff. The DMV process can and should be i...

In the wake of COVID-19, state and local government contact centers are handling an unprecedented volume of citizen interactions. A recent survey by NICE inContact, a provider of innovative contact center software, found more than 90 percent of public sector contact centers saw traffic increases as citizens sought information and vital government services related to the pandemic. Now, contact center traffic is poised to grow even further as co...

Many users know how to find tables on data.census.gov, but did you know that you can also use the Census Bureau’s application programming interface (API) to quickly access data in a standardized way? In just a few easy steps, you can edit a sample URL, save your results, and open it in Excel to get the data you need. Join this webinar for an introduction and live demonstration of our API in action.

This month, Dan Williams, USWDS product lead, will lead a demonstration of several newly released USWDS components, including file input, breadcrumb, tooltip, and the long-awaited date picker. We’ll also discuss updates to the USWDS gov banner. This event is part of a monthly series that takes place on the third Thursday of each month. We post the video on Digital.gov shortly after each event. USWDS is a library of principles, guidance,...