Nearly 80% of government agencies are looking to digitally transform this year.How does your city plan to innovate?Salesforce and Vertiba discussed the findings of The Center for Digital Government Research. Over 150 IT officials, agency heads, and appointed officials across the US were given a survey to identify the key aspects of digital transformation in Government. This webcast covered: What technologies cities think will best improve cit...

Servicing citizens has progressed from simply handling phone calls, into multi-channel digital engagement models, ensuring consistent and efficient citizen experiences anywhere, anytime, on any digital channel. Digital models of engagement are required to provide better service, collaboration, and experience to meet rising constituent expectations including citizens, businesses, and service provider partners. During this on-demand webcast, we...

There are increasing requests for service across channels, and daunting challenges to deliver more with older, disconnected systems, multiple knowledge sources, and smaller budgets. The rapid evolution of new technology, including social, mobile, and cloud, is fundamentally changing customer expectations regarding how, when, and where they interact with both commercial and public sector organizations. Join Salesforce for an on-demand webinar,...

Come learn how revolutionary technology platforms easily integrate with your current infrastructure enabling automation, collaboration, mobile and rapid response to change.Register today for a complimentary educational seminar promoting government innovation and a hands-on training session! Questions? Contact me.Brian KingSalesforce Government Team atCarahsoft Technology Corp.703-889-9826 (Direct)877-SFDC-007 (Toll-Free)[email protected]...