In today's rapidly evolving landscape, you live in two places, your city and online. A smart city model does the work of connecting your physical space to the digital world, using state-of-the-art technology to intertwine the business of government with the interest of citizens. From faster traffic to improved permitting, adopting the smart city model will make your city a better place to live, online and off. Implementing smart city initiati...

New surveillance technology and smart analytics allow technology to supplement and sometimes even replace physical security guards. Deploying this technology has the potential to make a facility much more secure, but security experts have a tendency to neglect the most vulnerable areas because of local power or connectivity issues. In a world where the power grid is increasingly unreliable, we'll explore new technology solutions that allow for...

In today's rapidly evolving landscape, you live in two places, your city and online. A smart city model does the work of connecting your physical space to the digital world, using state-of-the-art technology to intertwine the business of government with the interest of citizens. From faster traffic to improved permitting, adopting the smart city model will make your city a better place to live, online and off. Implementing smart city initiati...

Transforming Law Enforcement, Public Safety, and Courtroom Experiences with Enhanced Digital Documents and Workflows Join us on Tuesday, July 20, 2021, to explore how your organization can take advantage of existing workflows and IT investments such as ServiceNow, Microsoft, and SAP, along with Adobe, to keep the mission moving across every department and agency. You will learn how integrated digital documents and workflow can be used to moder...

Better with Bots: Automating Your Contact Center Do you know how many citizens feel dissatisfied and frustrated after engaging with your customer service center? Are citizens and agency staff waiting long enough to wonder why things take so long? Are your first contact resolution numbers low and do you pay the cost of escalation to Tier II because Tier I is pressured to get off the phone? Citizen contact centers, help desk, service desk, custo...

There is no one path or approach to IT modernization; your county, community and agency's priorities shape your strategy. Join county government colleagues on July 15th for insights on the efficiency and cost-saving benefits of IT automation and modernization. Red Hat experts will take the virtual stage and share several real-world examples illustrating how they have partnered with agencies like yours to help counties do more with less. Topic...

While the American Rescue Plan Act (ARPA) has been passed into law and relief is already being distributed to states, counties, cities, tribes, and territories, there are still many lingering questions. One of the top questions coming up - "Will my entity be subject to a single audit?" Most likely the answer is “yes". The last thing you want your government organization to experience is audit findings and the risk of owing money to the...

Artificial Intelligence (AI) is impacting every facet of our lives. Thought leaders are trying to keep up, but many don’t know where to begin. The demand for solutions that help streamline operations, safeguard your data, and maximize cost efficiencies has never been so great. Join HPE for a complimentary webinar to discover how the world’s leader in high-performance computing is helping state and local governments and education sh...

The urgency of the pandemic has forced state and local governments to react when it comes to budgeting– making short-term reporting on an annual basis the focus rather than proactively assembling long-term strategic budget plans. This reactive approach creates redundancies, cost inefficiencies, and fails to set governments up for any potential future crises; and is especially detrimental when budget transparency and community impact are...

Please join SolarWinds CISO and VP of Security Tim Brown for a live briefing as we walk through the timeline of the recent cyberattack, the lessons learned, and the go-forward Secure by Design plan. During this briefing, we’ll cover: What happened and the timeline of events The actions SolarWinds has taken in response Recommendations for moving forward Key resources Q&A