To protect the health and safety of attendees, this event has been canceled due to COVID-19 concerns. The International Symposium on Inorganics encompasses a combination of technical presentations and in-depth discussions on the critical matters related to inorganic contaminants in drinking water. Attendees will gain insights into current and emerging issues related to inorganic contaminants, including sources and occurrence, monitoring and tr...

Preliminary Schedule is subject to change. Day One (7 Credit Hours)Water Accountability, Water Audits and Data Validation 8:00-8:30 a.m. Registration 8:30 - 10:00 a.m.-Water Supply Infrastructure and Water Revenue Losses -Water Accountability and Water Efficiency 10:00 - 10:15 a.m.Break 10:15 a.m. - noon-The AWWA Standard Water Audit Method and Free Tools-The Data Validation Process noon - 1:00 p.m.Lunch (AWWA Provides) 1:00 - 3:15 p.m.-...

This two-day Customer Service Seminar addresses the challenges facing water utilities in the 21st century. The overall purpose of the seminar is to assist Customer Service Representatives in being responsive to increased customer expectations and expanding global demographics. LEARNING OBJECTIVES Identify the characteristics of excellent customer serviceDescribe the main characteristics of effective communicationDescribe the four stages of u...

The 2017 International Symposium on Inorganics encompasses a combination of technical presentations and in-depth discussions on the critical matters related to inorganic contaminants in water. Attendees will gain insights into the current and emerging issues related to inorganic contaminants, including sources and occurrence, monitoring and treatment, regulatory landscape, potential health issues, and best practices for managing these contamin...

NEW Water Infrastructure Conference & Exposition How will your utility address critical infrastructure challenges? It's time to confront America's water infrastructure challenges. This conference will address essential water infrastructure planning and reinvestment strategies that utilities need to incorporate now. Critical infrastructure protection through comprehensive emergency preparedness efforts and enhanced security measures will al...