APCO 2021, APCO International’s Annual Conference & Expo, is the premier event for public safety communications officials, from frontline telecommunicators to comm center managers to public safety communications equipment and services vendors. Starting August 15, APCO 2021, offers four days of educational sessions, committee meetings and special events, paired with two full days of exhibits. Who Attends?Our conference attendees repre...

In 2016, Respond-Observe-Assess-React (ROAR) was developed by Dr. Pietro D’Ingillo and Sgt. Eric Ehrhorn to instruct members of the Los Angeles County Sheriff’s Department. This response model minutely dissects facets of field response and is considered a roadmap to de-escalation (crisis stabilization), field dynamics and decision making. ROAR’s design innately identifies stabilizing and de-stabilizing factors which are integ...

In emergency response every second matters. Live911 allows first responders to hear 911 calls in real-time. With Live911 software, patrol officers can monitor incoming emergency calls for their immediate area in real-time. First Responders can hear the caller’s urgency and small details that may not be entered into the CAD system as well as identify on a map the caller’s precise location prior the call for service being dispatched....

The response to the COVID-19 pandemic has challenged every state in the nation for over a year and continues today. Simultaneously, states have dealt with wildfires, floods, tornadoes, domestic extremism, civil unrest, and cyber-attacks. Emergency management is a specialized area and State Emergency Management Directors rely on the NEMA support and information network to identify issues and solutions across states; address national policy issu...