The Administration’s first President’s Management Agenda holds the promise of a government that is equitable, effective and accountable, delivering results for American citizens. This is a multi-year effort, and agencies will jointly and separately work to fulfill the PMA Vision and its three priorities: Building a strong and empowered Federal workforce; delivering effective citizen services; and effectively managing the $1.5 trill...

The AFFIRM Leadership Awards recognize outstanding accomplishments by an individual or team in providing firm direction, inspired vision, and outstanding contributions within or beyond an agency or organization. Their high impact achievements help government to be more effective and efficient in delivering its mission. 2021 Honorees Award for Transformational Technology - Erica Jaume, Technology Accelerator Program Manager, U.S. Department of...

The 21st Century Integrated Digital Experience Act was passed at the end of 2018 with overwhelming support. The Act calls upon government to deliver the kind of customer service that citizens have come to expect from the private sector. Critical government services such as healthcare, housing, tax advice, driver’s licenses will be available digitally to reduce the taxpayer burden and improve Federal websites using modern technology such...