What if there was a single platform that combined the latest artificial intelligence innovations, natural language understanding, and the best of assisted service to enable exceptional customer engagements? Delivered through virtual assistants, live chat, and messaging from automated tools for the savvy self-server, and human assistance that gives the customer one to one personalized service. View this on-demand webinar where you will learn h...

Technology migrations can strike fear in the mind of any transformation leader, especially when working with applications that support public sector mission demands. Good news is it doesn’t have to be this way! Attendees joined LaunchDarkly for the first Technology Migration Summit, which took place virtually on July 19th, and learned how public sector organizations can manage all kinds of migrations quickly and without risk. The summit...

Do you struggle to quickly and easily clean/combine multiple data sets to feed your Tableau dashboard? Watch this brief Alteryx demo going over how Alteryx can help eliminate your manual and repetitive tasks. During this brief Alteryx demo, attendees: Received an overview of the Alteryx toolkit Learned how to ingest, blend, and clean multiple different data sets in one workflow Discovered how to automate the workflow in Alteryx Server

In this on-demand webinar, Daniel O'Sullivan, Founder and CEO of Gyst Technologies, led an informative webinar that expanded attendees’ knowledge about the use of advanced analytics and speech personalization in contact centers. Explore behavior-driven personalization in your IVR channels and 'voicebots' to deflect calls away from expensive agents and drive costs down. This webinar helped attendees and their agencies: Discover new ways t...

Attendees of this on-demand webinar will have learned: The challenges and opportunities of integrating AI across the enterprise while ensuring trustworthiness, governance, and collaboration The opportunity to experience a demo of Dataiku where they witnessed firsthand, the power of the platform in enabling organizations to harness the full potential of AI How the flexible and interactive user interface empowers both data and domain users alike...

This on-demand webinar explored the evolution of technology in public safety and how you can ensure you take advantage. Prepared aims to lead the charge in modernizing the safety systems of the future. By unlocking the full potential of everyday technology, Prepared makes emergency communication faster, more accessible, and introduces information that has never been utilized for emergency response before. Download now to immerse yourself in a...

Carahsoft's EdTech Talks 2023 explored the innovative ways that technology is helping schools safeguard learning environments, personalize student experiences and modernize with advancements in data analytics. Watch the on-demand tech tracks to explore the benefits of today’s leading EdTech solutions and discover how technology is helping schools meet the demands of modern education.

Ever since the dawn of the internet, its usefulness lies in the data it handles, whether moving it, storing it, or calculating with it. As a result, just as Willie Horton once said he robbed banks because “that’s where the money is,” many of today’s cyber bad actors target agencies’ data because they can monetize it. As a result, cybersecurity is akin to the 20th century Cold War. On the one hand, bad actors ...