The Service to the Citizen Program recognizes those public servants and their industry partners who demonstrate excellence in delivering services that impact the publics' lives and rebuild trust in government. These champions of change will be honored at the Mayflower in Washington, DC on September 13, 2024.

Citizens depend on the government for services in their everyday lives and during emergencies. They deserve a 21st century experience and a government that works for them. When a citizen needs government during important life events, it’s important that the government is there to serve and able to access government services anytime, anywhere, and on any device.

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Protecting the health and safety of the public is one of the core functions of government.  Additionally, the government enables citizens to live the American dream.  They provide loans and services for citizens to start a small business, buy a home, or pursue higher education in a college or university.  Whether they are a veteran, a senior citizen, a student, a traveler or the victim of a national emergency, the government touches your life at important moments from birth to death and beyond at work and at play.  Individuals and businesses expect Government customer services to be efficient and intuitive, just like services from leading private-sector organizations. 

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There are heroes across the government that work tirelessly to provide the best services possible under sometimes difficult rules, politics and circumstances. They deserve to be recognized. Recognition of these commitments will go a long way towards changing the culture in government.  The Service to the Citizen™:  Champions of Change Program is a groundbreaking program that has the potential to begin the service transformation process.

THE ARMY’S MOST POWERFUL EVENT COVERS EVERYTHING YOU NEED – ALL IN ONE PLACE.

The Association of the United States Army’s Annual Meeting is the largest land power exposition and professional development forum in North America. Taking place over three days, the Annual Meeting is designed to deliver the Army’s message by highlighting the capabilities of organizations and presenting a wide range of industry products and services. AUSA accomplishes this task throughout the entire event by providing informative and relevant presentations on the State-of-the-Army, panel discussions and seminars on pertinent military and national security subjects, and a variety of valuable networking events available to all that attend.

The AUSA Annual Meeting, designed to deliver the Army’s message by highlighting the capabilities of Army organizations and presenting a wide range of industry products and services. In addition to the expansive show floor filled with 700+ exhibitors, attendees have access to:

• Informative and relevant presentations on the state of the Army
• Panel discussions and seminars on pertinent military and national security subjects
• A variety of valuable networking events including ticketed dinners and receptions
• A hands-on opportunity to specify and see the latest technology in action

AUSA’s Annual Meeting includes the total Army – Regular Army, Guard, Reserve, civilians, and family members. It is one of the three key communication platforms employed by the Army to educate and inform government, academic, civic and veteran advocates and leadership on Army priorities and issues impacting today’s Army.

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