The COVID-19 pandemic has plunged us all into an unfamiliar situation marked by profound uncertainty. Join us for a 60- minute long information sharing event focused on digital access and service delivery in a time of social distancing. These thought leaders will discuss how they are ensuring digital transformation, improving accessibility, and updating internal digital services to allow for wide information spread. Hear what these topic expe...

Records Management University Class 5: Legacy System Data Transactions, Formatting & Public Access March 24, 2020 Although we have record schedules and file plans for traditional content, do they cover what constitutes data transactions (big data) as records. “Big data” as a volume generator far surpasses content-based records. Formatting data generated from different transactional systems (accounting, manufacturing, HR) into a...

Records Management University Class 4: Multi-media Capture, Storage and Rendering In the age of video recording everything with cell phones and body cameras, what was once relegated to bulky cameras and recorders for high definition surveillance, and lengthy recordings stored (but rarely accessed), is now commonplace. From recording all random public activity, environmental interactions, and obscure activity that has potential evidentiary impa...

Records Management University Class 3: Tapping and Collecting Social Media Threads As more and more organizations utilize the recent technological advances in communications and transacting business via Social Media, managing individual and group dialoging has quickly surpassed the use of verbal interactions (phone), that in the past required warrants and notice to record. Since privacy in communications is almost all but dead (the rebound of...

Records Management University Class 2: Synching and Ingesting eContent (non-email) Face it, you will never know of all the content that exists in your organization’s networked servers and legacy applications. For an enterprise record management solution, it is guaranteed be a lot. Ingesting and categorizing that content is a monumental task given the typical lack of resources and user apathy for manual intervention. In this class we will...

Records Management University Class 1: Conquering the Email Avalanche Email continues to evolve as the go to electronic record in eDiscovery. The growth of emails during the last 20+ years has been enormous. Basically, it has become the voice of the individual. As such, it’s capture, management, categorization and access have become instrumental in the functioning of organizations of all sizes. Email’s value continues to grow and d...

"American citizens deserve and expect a modern, cost effective digital experience when interacting with the federal government – an experience that mirrors that which they have in their everyday lives." – 21st Century IDEA Committee Summary In order to close the citizen experience gap between private and public sector websites, the 21st Century IDEA Act was passed in 2018. This has far reaching implications for publicly facing webs...

ArkCase is pleased to offer ArkCase 201: Advanced training on the ArkCase Open Source Case Management software. ArkCase 201 is a technical training course focused on application development with ArkCase. Participants will extend ArkCase with JAVA and Angular throughout this three-day course. Prerequisites: Basic knowledge of ArkCase, basic programming with JAVA and/or Angular This course is a three-day in-person class This course focuses on: A...

ArkCase is pleased to offer ArkCase 101: Basic training on the ArkCase Open Source Case Management software. Ideally, ArkCase 101 is for customers, partners, and community users interested in learning about the core product. Prerequisites: None This course is an in-person two-day class This course focuses on: Product Introduction Use Cases Business Training UI Administration

Save $500 when you register by Aug. 31st. October 15 – 17, 2019 | Chicago Click here to see the full schedule.Follow and Tweet #ALI_GovComms Explore proven strategic approaches paired with actionable tactics you can implement as soon as you return to your agency. Take a digital approach to citizen engagement in order to increase involvement, engagement, and help your agency achieve mission-critical results.