IT modernization remains a critical component for federal agencies looking to improve operational efficiencies, digitize customer experiences and bolster service delivery and government operations. Beyond the technology changes, these efforts are normally complex and fraught with policy, legal, budgetary and workforce challenges, and can take years to fully accomplish. How can agencies successfully navigate the complex maze of technology, proc...

Over the last year, both citizens and government alike have been challenged to reimagine the way they work, live, and interact with one another. Be it a sudden need for more accessible online resources or best practices for safely working at home and in the office, the call for a more modern citizen service infrastructure has challenged both those who develop and use these tools to innovate and drive change across agencies of all sizes. This s...

The federal government has made modernizing and streamlining customer service a cross-agency priority goal, and during the pandemic, meeting citizens’ needs to deliver critical services is perhaps more important than ever. Congressional mandates, OMB directives and presidential imperatives are compelling federal agencies to move the needle in customer experience, creating CX action plans comparable to the private sector in measurement, g...

Government is changing. New technologies such as artificial intelligence are shifting possibilities but old challenges, from cyber threats to an aging workforce, outdated technical infrastructure to an unwieldy budget process, remain. That’s why bold, innovative ideas have never been more important to delivering government’s essential mission. At BOLD GOV, Government Executive and Nextgov are teaming up to explore the powerful comb...

As the federal government shores up its systems and workforce, agencies must avoid defending against yesterday's cyber threats. New technology can make phishing attempts harder to detect and have users questioning the authenticity of data, images and information. To explore tomorrow’s technology and threats, Defense One and Nextgov are teaming up for the first-ever Cyber Summit on November 19 in Washington, DC. Join us to hear federal an...

In the last five years, the tools used in defense have evolved from a staple of science fiction to a real-world magnet for large-scale investment. In Hawaii, that means channeling technological advances for Indo-Pacific security. As the administration's defense strategy has pivoted towards China and great power competition, how is the U.S. matching new capabilities to new strategy, and what needs to happen next?Join Defense One and Nextgov for...

On August 20, join Nextgov for a morning of roundtable discussions exploring the current and future implications of artificial intelligence and automation for policy, workforce, the business of government and more. Hear how fellow agencies are using AI while sharing your own perspectives at this interactive, collaborative breakfast event. Attendees will start the day with a mainstage panel discussion on artificial intelligence featuring speake...

From AI to VR, blockchain to the Internet of Things, emerging technology has the potential to fundamentally reshape the way government operates, interacts with citizens, and achieves its mission. At this event, Nextgov will explore the biggest trends in emerging technology, highlight case studies from early government adopters, and examine how agencies can begin preparing now for the technology of the future.

The new administration’s directive to “do more with less” calls on federal agencies to both increase efficiencies and improve results with existing resources. To meet this challenge agencies are harnessing the power of data and analytics to implement effective, evidence-based programs. This culture of results-driven decision-making enables more productive employees, fewer wasted resources, better service for citizens, and hig...

The government’s current IT trajectory is not sustainable, and DOD and other agencies must modernize their systems to make use of new data available to them, handle current and future security threats and maximize their returns on IT investments. The government spends about 80 percent of its $80-plus billion IT budget on legacy systems, leaving precious few resources available to modernize systems and test, develop and keep pace with ne...