To protect the health and safety of attendees, this event has been moved to online-only due to COVID-19 concerns. New Dates: 6/22-6/26/2020 #SHIFTHAPPENS CONFERENCE 2020 IS NOW #SHIFTHAPPENS WEEK ONLINE Join us for the now FREE 2020 #ShiftHappens Week Online! Over the course of a week, you will learn best practices on digital workplace continuity and productivity from industry leading organizations. Each day will feature two amazing sessions f...

Continuous Value Office: Enabling IT-as-a-Service In an article published earlier this year, Gartner states: “Government IT faces unprecedented change as digital drives technology optimization and modernization programs. Government CIOs must ready themselves, their operating models and their platforms to remain relevant and thrive.” From the perspective of any IT shop, IT and business service consumers need it all, “as-a-serv...

As technology continues to permeate nearly every area of daily life, citizen expectations for interacting with government entities are shifting. Citizens today want a personalized, multi-channel experience when interacting with government services. In this webinar, featured speaker Ruthbea Clarke, Research Director of the global Smart Cities Strategies program at IDC, will address how to build a robust citizen engagement strategy through digit...

6 Mistakes You're Making By Using "Public Cloud"-Based File Sync & Share for Government Business 1. Trusting The Public Cloud. You or others in your agency are already using applications like Google Drive and Dropbox to share business documents because those services are easy to use. But your colleagues may be jeopardizing security, especially from within government offices. You should limit users from taking files of any classification to...

WEBINAR PROCEEDING AS SCHEDULED The Records You Should Be Managing... But Aren't:Records Management Across the Government Enterprise Managing your Agency's records seems like a simple task: acquire and collect them, index, archive, and administer them, and dispose of them when the time is right. But are you managing all the records throughout your system that require managing? Are there documents, objects, or transactions that are records that...

Records Management Reform Series: Exposing Your Records Management Failure Point(And How To Fix It with Automation) Tuesday, September 10th: 2pm ET | 11am PT Are you drowning in manual records management categorization? With the number of objects coming into your organization on any given day - emails, scanned images, PDF's, documents from file shares - you or your team simply can't manually categorize them without sacrificing accuracy and pr...