The American Council for Technology and Industry Advisory Council (ACT-IAC) invites you to the third annual CX Summit on Wednesday, April 5th at the Renaissance Washingtonin Washington, D.C. When thinking of a Government that delivers results for the public, do you think of: A Government that demonstrates it's value to the public through efficiency and effectiveness? A system that is fair and responsible to all cohorts when making decisions th...

Technology is changing the way government interacts with the citizens it serves, offering new tools, techniques, and frameworks. We'll explore these changing dynamics and take a look at case studies from agencies and teams who have transformed the way their services are designed, delivered, and perceived, all with an eye towards championing their customers — the citizens and people who use their services.

The 7th Event in our Digital Engagement Breakfast Series is here! In this session, we’ll share highlights and key findings from our 2016 benchmark report, "Digital Communications in the Public Sector: Improving Metrics that Matter." This groundbreaking report identifies the metrics you need to be successful including: Reach (The most critical metric for the public sector) Engagement Rate Open Rate Click Rate Overlay Impact Subscriptions...

MEET National is the premier conference and trade show connecting assocation, corporate, independent, and government meeting planners with travel suppliers for two days of networking, educational advancement for all, and a robust opportunity to grow your network.

In October 2015, the Obama Administration set forth new challenges and initiatives in the Open Government National Action Plan (NAP), with the goal to empower citizens and transform how the government engages and serves the public.Service in the government is unique however, and the shift to citizen-centric service is not easy. Save the date for our Sixth Annual Citizen Engagement Seminar on June 16, 2016 in Washington, DC to hear and learn fr...

Overview: On January 20, 2017 there will be a new President of the United States, but beneath the surface the transition period really has already begun. The last year of a President’s term poses both great dangers and opportunities for career civil servants, and the higher rank of those civil servants, the greater are both the opportunities and the risks. As outgoing political appointees focus intensely on both getting a new job outsid...

Overview: The volume of message data in government departments is expanding exponentially. What if real-time analysis of your email or social media systems could automatically alert you to pending litigation or insider threats? How would you investigate these? How would you determine everyone involved? Being able to detect and stop these threats before they manifest could save your department millions annually, and save your reputation. In th...

8:00-8:30am: Registration, continental breakfast, networking 8:30am-Noon: Program Attend this comprehensive workshop and you will be transformed from a good PR manager into a great PR leader. This workshop offers management skills to PR professionals in all employment settings who aspire to become inspiring and capable leaders of people and successful programs. It will teach you how to motivate and manage the people on your team, how to influe...

The sophistication of ISIS' digital propaganda and recruiting machine can seem hopelessly difficult to counteract. But new thinking and research indicates that coordinated efforts to wage a broad-scale digital counterinsurgency may be as vital as military confrontation when it comes to disabling ISIS and preventing future threats. Join us for a discussion of the most cutting-edge thinking on digital counterinsurgency tactics, with top experts...

The Government Chief Data Office Training Workshop: Leveraging Data Assets and Implementing a Data-Centric Strategy for Your Agency This one day Potomac Forum workshop will focus on the Chief Data Officer and highlight the importance of several factors that are instrumental to overcoming data challenges at your agency, i.e. The right leadership: The Chief Data Officer Challenges associated with this role and how to overcome them How to create...