Helping Your Site Visitors Engage and Succeed Class Format: One–Day Course Instructor: Janice "Ginny" Redish, PhD, Redish & Associates, Inc Date: Thursday, April 8, 2010 Time: 9:00 am – 4:00 pm Place: Department of Labor (DOL) Directions to DOL Fee: $200 federal, state, or local U.S. government; $300 for non–government Course Description Citizens come to government with their own goals and tasks in mind. Learn to focus yo...

Using Social Media to Communicate During a Crisis Class Format: One–Day Course Instructor: Shel Holtz, Holtz Communication + Technology Date: Tuesday, March 9, 2010 Time: 9:00 am – 4:00 pm Place: Federal Energy Regulatory Commission (FERC) Directions to FERC Fee: $200 federal, state, or local U.S. government; $300 for non–government Course Description The Internet—and, more recently, social media—have added new di...

Advanced Writing for the Web: Using Plain Language to Engage Citizens Class Format: One–Day Course Instructor: Leslie O'Flahavan, E–WRITE Date: Wednesday, February 17, 2010 Time: 9:00 am – 4:00 pm Place: Department of Labor (DOL) Directions to DOL Fee: $200 federal, state, or local U.S. government; $300 for non–government Course Description You can't engage people unless you communicate in plain, down–to–ear...

HEALTH IT SUMMIT FOR GOVERNMENT LEADERS OVERVIEW With the passage of the American Recovery and Reinvestment Program and the very real possibility of national health reform this year, federal and state government leaders face a myriad of challenges associated with the use of information technology to tackle a range of complex healthcare issues. The Health IT Summit for Government Leaders is designed for federal and state government leaders who...

The first of a year-long series of national teleconferences to win federal contracts starts January 27, 2010. These teleconferences are hosted by the National Alliance of African American Chambers (NAAAC) & TargetGov and are open to all entrepreneurs nationwide. “Given the economy and the reality of today's business environment, it is essential that Black enterprises increase their revenues and customers. Being successful in Federal...

Connect with renowned health care and technology leaders in an interactive setting to discover how your organization can evolve in an ever-changing information age. The 5th Annual World Healthcare Innovation and Technology Congress (WHIT v.5.0) addresses precedent issues facing the industry today in regards to the future information technology to engage providers, payers and consumers in the next generation of health care delivery.