Do you need to collect information from a wide variety of individuals and sources? Google Forms are often seen as the best way to streamline and formalize an information exchange, but there’s a lot more to Forms than meets the eye. Simple to use initially, but powerful in its complexity, Forms can be created and customized to suit a variety of purposes including quizzes, surveys, and intake procedures. Learn more about Forms including co...

Come hear from Google Cloud Sales and Technical Leaders for the latest from Google Public Sector. We will share updates from Google Next and discuss how Google Cloud is leveraging Artificial Intelligence (AI) to help government services improve engagement with their citizens. We look forward to seeing you in Sacramento.

Residents are expecting more transparency and communication from their local leaders than ever before. In-person engagement methods massively limit the number of people that can participate in their communities, and social media can be unreliable. When the City of Palm Desert, CA ran into these issues, they turned to an online community engagement platform.Within the first year of implementing their engagement platform, Engage Palm Desert, cit...

The SMILE Conference is the world’s premier source for training for police in the use of social media for community outreach, event management, crisis communications and investigations with social media. The 18th SMILEcon is now THREE conferences spanning six days. The iSMILE is Investigators’ SMILEcon and will feature three whole days of investigative content. iSMILE is in its second year. This is the first year for coSMILE which...

For 107 years, the International City/County Management Association (ICMA) Annual Conference is where thousands of local government management professionals have gathered to share and get new ideas, strategies, resources, and solutions for managing local governments in today’s complex environment. The 2022 ICMA Annual Conference will be held at the Greater Columbus Convention Center (GCCC), 400 N High St, Columbus, OH 43215. With four da...

The federal government is experiencing unprecedented transformation as agencies look to defend against complex cyberattacks, all while envisioning more innovative ways to deliver services to taxpayers using modern technologies. Hear from the influential leaders and bright minds at the heart of this digital transformation August 24 at FedTalks — the largest annual gathering of C-suite leaders in the government, tech and academic communit...

Join us on July 28 and 29 for a virtual learning event for Diversity, Equity, and Inclusion Officers (or those doing the work without the title), and local government professionals interested in ideas and institutions to deepen strategies, shape actions, and create solutions. This two-day event will take deep dives on everything equity from allocations to zones where attendees can expect inspiration and encouragement to move from discourse to...

BUILD TRUST AND CUSTOMER AFFINITY WITH EMOTIONAL INTELLIGENCE Whether you’re new to business development, you’re in a capture or supporting role, or you’re a seasoned professional, this course is for you. You will learn how to differentiate yourself by creating meaningful connections with customers and stakeholders. Secure Your Seat If You Are: Concerned about being perceived as “that” salesperson, a beltway band...

You’ve invested your resources in a new website to meet your residents’ needs with engaging digital experiences and interactions. But how can your community engage if they don’t know your website exists? Learn more about getting the word out about your amazing resources and services! Join us for a session exploring creative engagement strategies and tools intended to help maximize your new website and build community engagement.

At the start of the civic engagement journey, your residents were excited and ready to overcome any obstacles that stood in the way of making your community better. But as time went on and project timelines lengthened, interest in championing various causes waned. As a result, many previously activated residents may have stopped visiting the site or regularly engaging with projects. With tools that provide effective audience segmentation commu...