Public sector agencies are transforming how to execute mission operations and provide services to citizens. Through guidance from recent laws and executive orders including the Technology Modernization Fund, the Evidence Act, memorandum M-19-21, as well as the 2021 Executive Order to improve Customer Experience (CXO), agency leaders are driving innovation and leveraging data to transform how their organizations are able to govern and serve the...

In December 2019 the President signed the Grant Reporting Efficiency and Agreements Transparency (GREAT) Act of 2019. The bipartisan GREAT Act transforms federal grant reporting for the modern era by directing federal agencies to modernize and improve reporting processes. Recipients of federal grants — universities, fire departments, police stations, hospitals, food banks, homeless shelters, non-profits, and others — will be able t...