Threats to societies and organizations have never been more numerous or intense. From fraud and cybercrime, criminal and terrorist threats to weather related disasters and infrastructure emergencies, communities, corporations and countries must prepare for threats, accelerate responses and prevent future harm. How prepared is your organization to combat these ever increasing threats? Join us for the IBM i2 Summit for a Safer Planet event on Se...

There are plenty of changes underway in how the federal government operates and manages technology for improving service, including the Administration challenging government agencies to focus on effective ways to foster citizen engagement. DGI's 15th Government Customer Service Conference -- which is free for government professionals -- will explore the policies, applications and technologies involved with improving customer and citizen servic...

Knowledge Management practices in the Federal Government have the potential to dramatically impact service-delivery and our nation's security. By enhancing KM strategies, government agencies can more effectively collect, organize, preserve, share and analyze data and institutional knowledge of the agency and its employees to benefit current and future projects. These benefits would result in improved communications, operations, decision making...

The average government score on the ACSI (American Customer Satisfaction Index) report was a mere 64.4, filling in as the 2nd lowest out of every industry studied. Citizens say interacting with government agencies has become increasingly difficult… but it doesn’t have to be that way! Reach your citizens where they are. With approximately 90% of your audiences receiving information from screen-based devices, social media and digita...

Citizen satisfaction with federal government services has dropped for a second consecutive year, according to researchers from the American Customer Satisfaction Index, only ranking above internet service providers. Is engaging your constituents and employees a top priority within your agency? We invite you to save the date for the Fifth Annual Citizen Engagement Seminar on June 11, 2015 in Washington D.C. This interactive event will bring tog...

The Next Generation of Government Training Summit educates, inspires and promotes innovation and positive growth for Generation X and Y leaders in government. In two amazing days, you'll meet hundreds of govies who are working to improve government, hear from top government leaders and attend 30 breakout sessions tied to the OPM ECQs. Air Conditioning. Cool Drinks. Amazing People.The professional version of summer break has just begun! What be...

Information Governance and Federal Compliance A rapidly rising number of collaboration tools in the workplace, social media, information/data growth, email, and increasing communication channels have led to growing pressure on the resources and costs on government agencies records retention and E-Discovery operations. Today agencies must also be prepared to quickly search their data in response to investigations, litigation, and FOIA requests....

Overview of the Workshop: This one day Potomac Forum workshop will focus on the Chief Data Officer and highlight the importance of several factors that are instrumental to overcoming data challenges at your agency, i.e. The right leadership: The Chief Data Officer Challenges associated with this role and how to overcome them How to create a comprehensive data-centric strategy How to develop a roadmap and gain support for these initiatives The...

Social Media in Government, Investment Return Training Workshop: Making the Most of Your Investment Overview of the Workshop: Significant resources (time and funds) are being spent by the Government on New Media. The way your Agency communicates – to the public, to international audiences, and perhaps most importantly with its own employees – is in the second stage of a dramatic shift. (The first stage was the acceptance that soci...

Join INSA's Intelligence Champions Council (ICC) on Thursday, July 10, 2014 for a panel discussion on the national security implications of Millennials in the community workforce followed by a facilitated networking session for rising and seasoned community leaders. Discussion topics include: Implications of workforce change on daily community operations Perspectives on the use of changing workforce technology, including social media Challenge...