Salesforce strives to be a platform government agencies and citizens can trust to deliver maximum service and in a timely manner. Join us on August 25 as we highlight the work various California agencies have made to adjust to unprecedented time and learn how Salesforce can help reopen communities and workplaces safely. Quick glance at the agenda: 1:00-1:05pm Welcome & Opening Remarks Lea Eriksen, CIO, County of Long Beach 1:05-1:10pm Stat...

Customer experience has always been at the heart of a marketer’s role. In the age of intelligent marketing, there are so many more opportunities to create differentiated experiences and lifelong customers. But marketers aren’t just responsible for driving exceptional customer experience — they also need to understand marketing performance, optimize spend, and maximize ROI to ultimately deliver growth. To achieve these goals a...

From events and content marketing to internal comms and PR, marketers have had to reimagine their programs almost overnight — no small feat. How do you continue to evolve your messaging, while also listening and responding to customer needs in a time of crisis? Find out in a live conversation with two respected leaders that are adapting to the times — SMB Trailblazer Nancy Duarte, expert storyteller and CEO of the largest communica...

To protect the health and safety of attendees, this event has been moved to online-only due to COVID-19 concerns. Marketing, commerce, and service teams — this is the event for you. Come together as a community and learn how Salesforce Customer 360 can help you put the customer at the center of everything you do. At the end of the day, growth is the name of the game and delivering amazing customer experiences is the best way to get there...

We all know the great benefits that the cloud can provide for our organizations, however it is not so well known how the cloud can assist in disaster relief. Palm Coast, Florida's Mayor, Milissa Holland sits down with Salesforce to share the insights of Palm Coast Connect, the city's 311 and case management platform in one.Join Salesforce during this webinar and:Take a deeper dive into Pam Coast ConnectLearn how Palm Coast is able to manage ci...

At Carahsoft, we work with Salesforce to increase customers' and citizens' experience with government and wanted to extend an invitation to their upcoming reception. Join us immediately following the Salesforce Basecamp for Government for a complimentary networking reception. Spend the evening of October 16th to network with peers in your industry over hors d'oeuvres and an open bar. The reception will take place at Claudia's - a quick 4 minut...

At Carahsoft, we work with Salesforce to increase customers' and citizens' experience with government and wanted to extend an invitation to their upcoming webinar where they'll discuss how to increase digital experience and engagement seamlessly with featured key speakers. Join us on August 22 to discover how you can improve your customers' and citizens' experience with government services. Keeping citizens engaged requires a seamless digital...

Salesforce will be hosting a roundtable in Hartford, Connecticut on August 6th for an afternoon of collaboration and learning. We'll be taking a closer look at how citizen-based digital innovation and government transformation can benefit your agency. Interested in joining us? Register today to save your spot! Agenda at a Glance: 12:00pm - 12:15pm Registration and Networking 12:15pm - 12:30pm Opening Remarks 12:30pm - 1:15pm Customer Success P...