Government leaders seeking to deliver on their agencies’ promises are constantly facing challenges — including lack of resources and budgets. But it’s become clear that turning to data-driven strategies can overcome these obstacles. Be it cybersecurity, IT modernization or citizen experience, analytics-driven approaches are working! How did these leaders tame their ever-increasing, diverse and seemingly unmanageable trove of...

Federal mandates that call for agencies to modernize and leverage data have ushered in a new era of accountability and action. But how do agency leaders build organizations that deliver on their mission and also comply with the President’s Management Agenda and policies like the Federal Data Strategy, OPEN Data Act and others? The mandates might be clear, but the path to success is not. How are you transforming the culture of analytics i...

Join your fellow human resource professionals, EEO managers and staff, attorneys, state and local officials, and union officials for this year's Indianapolis EEOC Seminar. The 2019 Seminar will feature guest speaker Bryan Anderson, who will be delivering his message of perseverance and determination in major rehab facilities. He is an Ambassador for the Gary Sinise Foundation and is a spokesman for USA Cares, a national non-profit organization...

2018 was a landmark policy year for government customer experience. With new legislation passed by Congress, clarifying guidance issued from OMB, and strong priorities set by the President, providing great experiences has never been more important in government. But with all these visions in place, how do federal leaders actually achieve tangible results around CX? Join Medallia on April 24 for a special half-day summit dedicated to the craft...