The battle against COVID-19 has proven the value of data-driven decision-making. Agencies across the country have turned to the data to make critical decisions for the well-being of communities. It also has demonstrated the importance of having secure data from a single source of truth. Join us online Thursday, Jan. 27 at 2 p.m. ET to learn from government and industry experts about how to avoid data silos, enhance collaboration and increase t...

HDHP. HMO. PPO. CDHP. Understanding your benefits plan options can be confusing. Open Season – when federal employees can select or update their benefits packages – is quickly approaching and begins on Nov. 11, 2020. But don’t panic, our free upcoming online training on Tuesday, Oct. 20 from 2-2:50 p.m. ET/11-11:50 a.m. PT will cover everything you need to know about benefits and prepare you to make an informed decision. Spec...

For many reasons, retaining and upskilling the best and brightest talent has always been a challenge for government HR professionals. But this has proven especially difficult as new technologies have transformed the jobs of many government personnel. HR professionals have had to find new and innovative ways to upskill current employees to fill the digital fluency gaps, which has only been widened by COVID-19. Join us online Thursday, Sept. 3 f...

Government agencies are facing ever increasing challenges to modernize and engage with citizens and stakeholders through digital channels. But you can’t just flip a switch to become a digital government. Change like that takes new tools, new processes and a new way of thinking. Essentially, you need to transform the way you work. But with regulations, security concerns and diminishing resources that can be easier said than done. That...

State and local governments have long endured staff shortages and shrinking budgets. That’s forced organizations to re-imagine the way they combine technology and personnel to build the most efficient processes that also meet citizen needs. Now, spurred by White House memorandum OMB 17-22, federal government is mandated to do the same. The April 2017 memo calls on agencies to “create a lean, accountable, more efficient government...

Who doesn’t want their content and digital experiences to be seamless – and built just for them? The public sector has made huge strides in building digital services, but it is still working hard to make their online and digital experiences customer-centric. Government leaders have recognized there is a need to create multi-channel, digital experiences that are tailored and personalized to everyone they engage and communicate with....

Citizens are counting on agencies and IT departments to deliver new services faster — and to keep them running. But limited visibility into services and the dependencies that support them could stand between you and those goals. IT operations management can help. A single system of record is the most effective way to gain insight into services being delivered across the enterprise. This approach provides visibility system performance, al...

In reality, everyone practices project management.You may not have a PMP certificate. You may not know what PMBOK is. But as a leader in government, you are undoubtedly helping to deliver quality projects, on time, with limited resources, and making an impact. Join us for a free online training, where we will provide 20 great project management tips to help you do your job better. You’ll find answers to questions like: How do you manage...

Let's face it: most webinars or e-learning courses are boring and ineffective. You sit at your desk and multi-task while someone drones on over a series of text-heavy slides.There's got to be a better way! And there is.At GovLoop, we've delivered hundreds of webinars, social learning courses, and on-demand video modules over the years and GovDelivery supports millions of government communications each year. In 2014 alone, over 30,000+ people a...