govService is a digital transformation platform for state and local governments. With seamless workflow management that connects citizen self-service and a customer relationship management portal, govService empowers citizens to complete common transactions and tasks online while enabling staff to effectively track status and manage approvals. In short, govService allows you to transform manual in-person interactions to personalized digital se...

Join your peers from HRSA for a day of learning and knowledge sharing. You’ll hear from subject matter experts and team leads across HRSA and affiliate agencies discussing key agency initiatives and engagement priorities as well as challenges and how we can solve them as a team.

Join us on Wednesday, Dec. 4th at 2 p.m. ET / 11 a.m. PT to learn simple practices that can help your government organization achieve online compliance with the Americans with Disabilities Act. Digital technology — like websites, email, and more — give you so many opportunities to connect with residents. But how do you ensure compliance with the ADA suggested by following best practices provided in Section 508 of the Rehabilitation...

Want to get more people to pay attention to your message and take action? Join us on November 20th to discover simple tweaks for taking your email marketing to the next level. From testing subject lines to using subheads (and much more), we’ll share a collection of tips compiled from highly successful local, state, and federal email communications. At the end of this 30-minute webinar, you’ll have a toolbox of tips and the confiden...

Most government organizations don’t need to be convinced of the importance of email. In fact, email engagement continues to rise. However, not every organization knows how to best measure the results of its outreach or even what metrics are available. Although every organization’s goals and content are unique, there are some basic components you should be measuring to ensure your content is optimized to drive the most engagement.

Discover the public meeting experience that’s built for clerks & made for citizens. We’ve all experienced a time when we’re in the middle of something important or urgent, and the phone rings. Whether it’s a citizen or a council member, they have a question only you can answer. Move from reactive to proactive by making all the information that your city needs available in real time – no waiting, and no follow...

It's no longer a matter of when but how; government organizations across the country are migrating toward modern digital solutions at the fastest pace in history. Budgets are tight and the stakes are high. Shaping a strategy, driving incremental improvement, and meeting heightened security standards are all more important than ever. So, how do you change legacy thinking and navigate to success?Join us for a complimentary virtual summit designe...

Join us on October 24 and you’ll get a front row seat to strategies and tactics of communications that drive behavior change, and help your organization accomplish it mission. Hear from organizations on how they faced mission-driven situations and how they measured success: LA County safely evacuated 250,000 people in less than 24 hours Leon County directed donations to people in need during hurricane Harvey The State of Michigan fed ove...

It’s no surprise that government leaders are undertaking massive efforts to modernize and digitize services. Citizens today demand (and deserve) a seamless and engaging experience. But how can forward-facing agencies take advantage of modern technology and improve citizen experience (CX) and engagement? We will learn: --Ways to realign your agency around digital goals --Tips for making CX a priority at your organization --Proven steps fo...

Join us October 9th for a free webinar that will show you how to: Make it easier for citizens to pay bills, apply for jobs, pay parking tickets, and more. Make it easier for staff to handle, track, and deliver inbound service requests Elevate productivity by nearly eliminating the need for in-person visits Shrink costs of service delivery by streamlining internal operations Offering digital services online is more than posting a PDF online; it...