SANS is returning to Orlando for one of our largest events of the year: SANS 2018! Please join us April 3-10, and choose from over 45 information security courses. SANS courses are comprehensive and engaging, offering you hands-on training with actionable information you can implement immediately upon returning to work. Our courseware is based on real-world threats and situations from industry experts with practical experience in the field, ma...

IWCE 2018 ConferenceIWCE is once again excited to present a week's worth of educational opportunities from March 5-9, 2018, including three co-located conferences. IWCE's five-day conference program provides the entire spectrum of education that you need to learn new technologies, keep up with the latest industry changes and trends, and do your job more efficiently. Comprised of Workshops, Power Sessions, and Short Courses, it is the most com...

International Traffic in Arms Regulations (ITAR), Export Administration Regulations (EAR), and Office of Foreign Assets Controls & Embargoes (OFAC) Explained - complete with all Export Control Reform Changes and New Administration Priorities: This seminar series provides both novice and experienced export compliance professionals with a comprehensive education on complying with United States export regulations. We will review recent ECR ch...

This two-day seminar presents important information for utility managers interested in recent updates to the 2008 Effective Utility Management (EUM) framework, originally developed by water sector leaders in 2008 featuring both the “Ten Attributes of an Effectively Managed Utility” and “Five Keys to Management Success.” LEARNING OBJECTIVES• How EUM can fit into your utility’s management practices.• How t...

This two-day Customer Service Seminar addresses the challenges facing water utilities in the 21st century. The overall purpose of the seminar is to assist Customer Service Representatives in being responsive to increased customer expectations and expanding global demographics. LEARNING OBJECTIVES• Identify the characteristics of excellent customer service• Describe the main characteristics of effective communication• Describe th...

Research firms like Gartner and IDC indicate that while many government customers have begun to use cloud services, the expectation is that up to 80% of IT workloads will remain on premises for the foreseeable future. That means government CIOs must best determine how to manage their IT environments when some of their workloads are in the cloud – and probably hosted my various providers – and many remain on premises. This means gov...

Information security training in Orlando, FL from SANS Institute, the global leader in information security training. SANS 2017 returns to Orlando, Florida offering more than 40+ hands-on, intensive cyber security training courses all taught by the industry's top instructors. Regardless of the course you select, SANS promises that you will be able to use what you learn as soon as you return to your office. Take advantage of these opportunities...