In order for customer experience (CX) efforts to be successful, they need support and buy-in from all levels of your organization. From the individual contributor all the way up to leadership, without an agency-wide commitment to CX, your programs are bound to fail. On this month’s CX Community of Practice virtual networking event, we will speak with experts about how to garner support from your peers and leadership for CX efforts. Join...

Learn how Philadelphia's Philly Families CAN initiative transformed referral and case management for at-risk families using eNoble's Noble Child app on Salesforce. This webinar will reveal the approach to automating referrals, simplifying eligibility assessments, and fostering collaboration among service providers. Key discussion points include: Streamlining Referral Management: Discover the benefits of automated intake and eligibility checks...

Digital technologies are reshaping industries and enterprises in profound ways. Our discussion will investigate the influence of digital transformation on businesses, delve into the opportunities and challenges of adopting digital technologies, and shed light on the essential skills and resources crucial for thriving in an increasingly digital-centric landscape.

Government agencies are updating their network infrastructure to meet the increasing demand for digital services and accommodate a distributed workforce, but these enhancements come with new challenges–like network complexity, lifecycle costs, and security. Unlike bolt-on solutions, Juniper Networks’ AI-Native Networking Platform is a game-changing solution conceived and developed with AI integration at its core to address these ch...

Everything goes wireless/RF, it is the matter of life for both commercial and military communication. Desired and undesired signals are on top of each other, whether it is intentional or unintentional, the effectiveness, integrity and security of the communications are at mercy how the spectrum is managed and operated. It is critically important that military communication networks can run on intended spectrum without interruption, system can...