Government agencies are facing a pivotal moment in their cloud transformation journeys as new security and compliance standards redefine what it means to operate safely and effectively in the cloud. Recent updates to FedRAMP and GovRAMP (previously known as StateRAMP) are changing how public-sector organizations approach data protection, governance and vendor collaboration. Join us for a dynamic, conversational webinar featuring Teri Takai, a...

AI-powered contact centers transform how agencies interact with constituents and accomplish outcomes. These centers dynamically respond to demand, empower staff and deliver insights that drive better decision-making. But modernizing in this space doesn’t require ripping and replacing everything you’ve already built. Whether you’re starting from scratch or looking to make your existing system more efficient, there are innovati...

Starting a consulting career isn’t difficult. Many people do it successfully in the short term. What’s far more challenging is achieving long-term success and truly “living the dream” for decades, whether that means enjoying high pay, meaningful and exciting work, greater personal freedom, or a unique combination of all three. So, what do consultants who have built sustainable, thriving careers do differently? Drawing o...

Today’s state and local transportation agencies must manage aging infrastructure, respond to incidents quickly and maximize federal funding — all while ensuring compliance and transparency. It’s a lot to juggle.Join Infor and Government Technology for a live webinar that will showcase how agencies are transforming operations with a cloud-first approach. Discover how modern tools purpose-built for public sector needs are helpi...

Large Language Models (LLMs) and Generative AI have inherent limitations, such as outdated knowledge, lack of private data access, and the potential for hallucinations. In this session, we will introduce a strategy for overcoming these challenges: Retrieval-Augmented Generation (RAG). Attendees will see how a GenAI RAG application can provide access to real-time, private data stored in an external knowledge base without needing to fine-tune th...

Many organizations still apply IT-style assumptions to industrial environments, creating blind spots that put safety and operations at risk. In this webcast, SANS Principal Instructor and ICS418 co-author Dean Parsons shares the most common leadership pitfalls he encounters across sectors like energy, manufacturing, pharmaceuticals, transportation, logistics, and food & beverage, and how to avoid them. Dean will show how to anchor governan...

The Government Technology/Google webinar, "The ABCs of Agentic AI," earlier this year was incredibly well attended – a testament to government’s extreme interest in the next evolution of AI. But now many state and local governments have moved past theoretical discussions. They want practical frameworks, examples and operational guidance to deploy agentic AI at scale – securely, ethically and with measurable public impact. Thi...

When attackers get their hands on privileged credentials in cloud environments, their first move is rarely the big flashy action we expect. Instead, they're quietly turning off the alarms. Defense impairment has become a go-to tactic for adversaries who want to operate undetected in AWS and Azure environments, and it's working because teams aren't watching for it. This talk will walk through real-world defense impairment techniques across AWS...

Bootstrap’. A term that means starting with existing resources is often associated with startups, but its principles extend far beyond the business world. From tech companies and open-source projects to conferences and charities, countless successful initiatives began through bootstrapping. Notable examples include Tenable, Sourcefire (acquired by Cisco for $2.7 billion), Malwarebytes, and SolarWinds, all of which were bootstrapped. In t...

Texas residents expect fast, personalized and intuitive digital experiences — and contact centers are often their first stop. But outdated systems and siloed service channels make it difficult for state and local agencies to meet rising expectations without overextending limited staff and budgets. This Government Technology webinar will explore how AI-powered contact centers can help Texas agencies modernize constituent engagement, reduc...